The Associate, Payment Systems (ATM Balancing) is responsible for the settlement matching process and transactional processes through the ATM network, which includes but not limited to credit card, consumer loans, mortgage, deposit account and auto in compliance to federal, state, agencies guidelines and company policies. This position is hybrid and is based in our Oriental Center facility in San Juan, PR.
MAJOR DUTIES & RESPONSIBILITIES:
- Performs daily balancing of bank wide ATMs and the related general ledger accounts.
- Records internal cash outflows and cash receipts in the off-premises balancing.
- Coordinates and ensures the integrity of transaction processing related to the activity of our retail credit. This includes but not limited to loans, overdraft, deposit account and accounting entries.
- Receives, investigates, and replies to claims related to ATM transactions received from internal and external sources.
- Delivers month closing, ensuring all revenues are properly recorded in the general ledger accounts and center within the month closing schedule.
- Assists department staff in data entry activities or other clerical functions, such as filing or research, as necessary.
- Supports with any documentation required and has evidence of accounting transactions readily available for auditors and regulators.
- Consistently complies with all deadlines for reporting, special projects, monthly closings, analysis, etc.
- Provides support to other units such as Fraud, Claims & Investigations & Branches as requested.
- Other duties may be assigned
MINIMUM REQUIREMENTS:
- Associate or bachelor’s degree in business administration required, accounting, finance or related major preferred.
- At least two (2) years of accounting related experience required. Related experience within a banking or financial services company highly desirable.
- Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
- General knowledge and understanding of bookkeeping & basic accounting procedures.
- Analytical skills to determine critical issues and areas in need of improvement and the ability to find creative solutions while considering all aspects, departments and individuals affected.
- Superior communication and negotiation skills to communicate across a broad base of internal customers.
- Proficient written and verbal communication skills in both Spanish & English are required.
Oriental is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans)
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What We Do
Since 1964, Oriental has thrived as one of Puerto Rico’s leading banks focused on serving the needs of consumers, businesses, and institutions. With multiple branches throughout the island, it has the second-largest network, and is the third-largest financial institution in core retail and commercial deposits. Oriental has a highly committed team of more than 1,500 employees serving nearly 300,000 clients. Since its establishment, Oriental has distinguished itself by delivering an unparalleled level of service to its clients making possible the progress of the customers, employees, investors and communities it serves.
OFG Bancorp (NYSE: OFG), is its diversified financial holding company that operates under U.S. and Puerto Rico banking laws and regulations. Its three principal subsidiaries, Oriental Bank, Oriental Financial Services and Oriental Insurance, provide a full range of commercial, consumer and mortgage banking services, as well as financial planning, trust, insurance, investment brokerage and investment banking services.