Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role
As an Associate PI Specialist, you will support the administration of the PAYE Intermediary Trust Account, Pay Early Trust Account, and Payday Filing processes with Inland Revenue (IRD). Working under close supervision, you will be responsible for processing transactions, maintaining accurate records, reconciling trust accounts, and assisting clients with queries relating to PAYE and Pay Early services.
You will play an important role in ensuring payroll data and financial transactions are processed accurately, compliantly, and in a timely manner and will be working closely with wider payroll support teams for over 30 thousands Datapay & Smartly customers.
What You'll Be Doing
- Assist with the administration and reconciliation of the PAYE Intermediary and Pay Early Trust Accounts.
- Process client registrations, account linking and onboarding activities.
- Manage manual and automated payments through trust accounts.
- Track, verify and reconcile transactions to ensure accuracy and completeness.
- Prepare, balance and reconcile tax information relating to PAYE Intermediary services and Pay Early transactions.
- Monitor data flowing between payroll systems and IRD to ensure accuracy and currency.
- Support Payday Filing processes and assist in resolving filing discrepancies.
- Communicate with clients to resolve enquiries and issues relating to trust account transactions and payroll tax processing.
- Liaise with IRD to investigate and resolve data or transaction-related issues.
- Maintain accurate records and follow established compliance and operational procedures.
- Contribute to a culture of continuous improvement and operational excellence.
What You'll Bring
- Strong attention to detail and a commitment to accuracy.
- Excellent numerical, reconciliation and data analysis skills.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Strong written and verbal communication skills.
- Customer-focused approach with the ability to build positive working relationships.
- Problem-solving skills and the ability to investigate and resolve discrepancies.
- Proficiency in Microsoft Office applications, particularly Excel.
- Experience in payroll, finance, accounts administration, reconciliations, or related operational environments is advantageous.
- Understanding of PAYE, IRD processes, payroll systems, or tax-related transactions would be beneficial.
Why Join Us Here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Skills Required
- Strong attention to detail and commitment to accuracy
- Excellent numerical, reconciliation, and data analysis skills
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Strong written and verbal communication skills
- Customer-focused approach and ability to build positive working relationships
- Problem-solving skills and ability to investigate and resolve discrepancies
- Proficiency in Microsoft Office applications, particularly Excel
- Experience in payroll, finance, accounts administration, reconciliations, or related operational environments
- Understanding of PAYE, Inland Revenue processes, payroll systems, or tax-related transactions
Datacom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.
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Healthcare Strength — Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
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Wellbeing & Lifestyle Benefits — Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
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Flexible Benefits — Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.
Datacom Insights
What We Do
Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.
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