Associate OTC - Pune
“Life Unlimited” At Smith+Nephew. We design and Manufacture technology that takes the limits off living.
The Associate OTC will be responsible for the delivery of effective and efficient Order to Cash processes as well as for following the designed control metrics as described in the S+N Finance Order to Cash taxonomy.
What will you be doing?
Allocate and reconcile customer payments
Ensure accurate and timely application of payments to customer accounts.
Process write off requests, offset requests, and application reversals.
Download Bank Statements and review against payment remittances
Use central email box in outlook to acquire customer remittances, process credit card payments and work with collectors to acquire missing payment remittances
Contribute to accurate customer statements, follow processes according to SOPs.
Refer and raise any issues in applying payments to Manager for further action.
Ensure compliance with cash application policies and procedures
Implement operational improvements and work with OTC tools: SAP, Getpaid
Nurture strong collaborative relationships with internal customers and collaborators, including collections, Treasury, credit management, and any other departments.
What will you need to be Successful?
Education: Graduate / Post Graduate Degree in finance / accounting : B.Com / M.Com / BBA / MBA
Fresher or 1 to 2 years of experience in an international environment, preferably in Collections, Cash Application, Order to Cash (OTC), department.
Proven record of operational improvements will be an asset.
Excel skills on intermediate level, SAP experience preferred
GetPaid experience will be an asset.
Excellent verbal and written communication skills.
Apply customer first approach to anticipate and deliver customer needs and expectations.
Proposes solutions within the context of the business by applying technical knowledge to evaluate the associated risks and implications.
Ability to analyse financial data, draw sound conclusions
Flexible to work in US shifts.
You. Unlimited.
We believe in crafting the greatest good for society. Our strongest investments are in our people and patients we serve.
Inclusion, Diversity and Equity – committed to welcoming, celebration and growing on Diversity. Learn more about it on our website https://www.smith-nephew.com/.
Other reasons why you will love it here!
Your future: Major medical coverage + Policy exclusions and Insurance non-medical limit.
Education Assistance
Work / Life balance: Flexible Personal / Vacation time off, Privilege leave, Floater leave etc.
Your Wellbeing: Parents / Parents in law’s insurance coverage also available.
Flexibility: Hybrid work model (for most professional roles).
Extra Perks: Free Cab Transport facility for all employees, one time meal provided to all employees as per shifts. Night Shift Allowances.
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Skills Required
- Graduate / Post Graduate Degree in finance / accounting
- Fresher or 1 to 2 years of experience in an international environment
- SAP experience preferred
- Excellent verbal and written communication skills
- Excel skills on intermediate level
Smith & Nephew Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Smith & Nephew and has not been reviewed or approved by Smith & Nephew.
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Healthcare Strength — Medical, dental, and vision plans are paired with a global mental‑health program for employees and families, indicating a robust core health package.
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Retirement Support — U.S. employees have access to a 401(k) with company contributions, and share plans complement long‑term savings.
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Leave & Time Off Breadth — Generous holiday, paid volunteering leave, and flexible work models point to broad time‑off options.
Smith & Nephew Insights
What We Do
Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude, we work together to win.. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited. Please note: not all products referred to may be approved for use or available in all markets.
