Location: CRP Hospital Building, Bhashantek Road, Mirpur 14th area, Dhaka
Start Date: Immediate
Working hours and Vacancy:
We are hiring in 2 different shifts.
- Day Shift - Vacancy: 15
- Night Shift - Vacancy: 3
Working days: 5 days per week
Work Mode: On-site, Fully Work from office
Employment: Contractual (renewable)
About Quantanite:
Quantanite is a business process outsourcing (BPO) and customer experience (CX) solutions company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence. We’re an ambitious team of professionals spread across four continents and looking to disrupt our industry by delivering seamless customer experiences for our clients, backed up with exceptional results. We have big dreams and are constantly looking for new colleagues to join us who share our values, passion, and appreciation for diversity.
Job Description:
- Perform data entry and processing using Google Sheets and CRM tools
- Carry out various back-office activities on online platforms as per client guidelines
- Ensure timely and high-quality task delivery
- Proactively escalate any task-related issues to the management team
- Conduct online research to verify and validate information when needed
- Collaborate with Team Leaders and Managers to meet team targets
- Participate in client calls and follow instructions to execute tasks accurately
Job Specifications:
- Fresh graduate from any discipline.
- Good computer skills (Google Sheets / Excel)
- Excellent understanding of English (Reading, Writing & Speaking).
- Very good cognitive ability / aptitude.
- Must be able to adapt to changes in work hours. (Including night shifts)
Benefits:
At Quantanite, we ask a lot of our employees, which is why we give so much in return. In addition to your compensation, our perks include:
- Competitive Salary, Transportation Allowance, Monthly Food Allowance, Paid Leave Benefits, Festival Bonuses, Annual Leave Payments, Additional Payment for Working Overtime, Medical Insurance, Reward and Recognition Programs (Monthly and Yearly), and Extra Allowance for Working Odd Hours.
- Employee Engagement: Experience our family community and embrace our culture where we bring people together to laugh and celebrate our achievements.
- Professional development: We love giving back and ensure you have opportunities to grow with us and even travel on occasion.
- Events: Regular team and organization-wide get-togethers and events.
Future development:
At Quantanite, you’ll have a personal development plan to help you improve in the areas you’re looking to develop over the coming years. Your manager will dedicate time and resources to supporting you in getting you to the next level.
You’ll also have the opportunity to progress internally. As a fast-growing organization, our teams are growing, and you’ll have the chance to take on more responsibility over time. So, if you’re looking for a career full of purpose and potential, we’d love to hear from you!
Top Skills
What We Do
We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them. The value of human touch is irreplaceable, so MöBIUS, our Conversational Gen AI chatbot, can fully automate or play a supporting role across end-to-end customer journeys. Whether you prefer the tradition of human-centric services, the efficiency of fully autonomous solutions, or a seamlessly blended approach, we’ve got you covered. When the human touch is needed, MöBIUS enhances our agents’ performance and amplifies their empathy. With productivity gains and automation, we save time for the human conversations that matter.
Over the past decade, we’ve supported businesses by successfully applying our people and expertise to their diverse range of industries and use cases. Delivering simplified operations and improved customer experiences that allow our customers to focus their time on the things that matter to them.
Our expertise stems from an in-depth understanding of customer needs, technology, markets, and constantly adapt to help our customers navigate difficult challenges.
To learn more visit us at www.quantanite.com.
