Associate-Operations

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Roles and Responsibilities 1. Capture the details of the consignment note and associated document in the Client system2. Should follow the instructions as mentioned in the Process Manual3. Self-learning skills4. Deliver the goals and targets as per the defined KPI's4. Deliver the goals and targets as per defined KPI’s5. Follow the company policies and procedures under the guidelines aligned by supervisor and managerSpecial Skills 1. Ability to read Handwriting from various Geographies.2. Basic computer Knowledge required3. Ability of self-learning on live job 4. Eye for Detail5. Good Reading and writing knowledge of English Language6. Touch Typist with a minimum typing speed of 25 wpm with 85% accuracyNote : Willingness to work in 24*7 environmentLanguage Capability EnglishSpoken Proficiency Required Good communication skillsWritten Proficiency Required Good communication skillsTechnical Proficiency & Requirements 1. Hands on experience of using desktop or Laptop.2. Comfort in Learning and Using Digital Tools3. Knowledge of using Virtual meeting application e.g.; Skype, Zoom or WebEx4. Intermediate understanding in using Broadband, Wi-Fi or phone internet tethering with desktop or Laptop5. Existing Home Broadband or Wi-Fi Connection. (preferred)6. Inverter back up available. (preferred)

Qualifications

Graduate