Associate Manager: Salesforce Release & Platform Operations

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Be a part of something big.
Workday is embarking on our next growth adventure. As our Business Technology team continues its mission to deliver unparalleled value to our business partners and customers, we are expanding our presence in the Asia-Pacific region with a new Business Technology office in Pune, India. This new office will be an essential development center to propel the growth of our company through transformational programs for Go-To-Market and Enterprise Data Analytics teams. If you want to be a part of building something big that will drive value throughout the entire global organization, then this is the opportunity for you. You will be working on top priority initiatives that span new and existing technologies - all to deliver outstanding results and experiences for our Customers and employees.

About Go-To-Market Team:
The Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along with driving exceptional Customer and employee experiences. The team is responsible for developing and supporting innovative architecture-led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions with Salesforce being the primary platform alongside other cutting edge platforms like SnapLogic for Integrations, Conga/Apttus for CPQ, CLM, AWS as PaaS, Coveo Search Platform, OKTA for SSO and others

About the Role

Our Go-To-Market (GTM) Enterprise Applications team is currently looking for a experienced Associate Manager to join our dynamic Salesforce Release Engineering team.
The Associate Manager for Salesforce Release & Platform Operations is a high-impact role that bridges technical execution with cross-functional coordination. You will serve as the primary architect of the CI/CD ecosystem, driving the transition from manual deployments to fully automated, high-velocity release cycles.

About You

Salesforce Release Management & CI/CD Automation

• Release Governance & Orchestration: Lead a specialised team to own the end-to-end release lifecycle across multi-org environments. Establish "Definition of Done" criteria and facilitate go/no-go meetings to ensure stable, conflict-free production deployments.

• CI/CD Architecture: Architect and automate robust pipelines using tools like Copado, Gearset, or Flosum. Focus on reducing manual intervention, increasing deployment velocity, and embedding automated quality gates (linting, unit tests, and regression).

• Environment Strategy: Strategically manage the Salesforce sandbox estate. Implement high-fidelity testing environments through automated refresh schedules and data masking, ensuring resource availability for parallel workstreams.

Business Value & Strategic Impact

• Value Realization & Metrics: Partner with business owners to define and track key performance indicators (KPIs) for each release. Translate technical deployments into measurable business value, such as improved user productivity, increased system uptime, or cost savings from automation.

• Process Optimization: Identify and advocate for platform enhancements that directly address business pain points, using release telemetry to justify investments in new features or AI-driven automation.

Cross-Team Collaboration & Identity Management

• Release Communication & Readiness: Drive the "Release Readiness" process by leading stakeholder walkthroughs. Act as the central voice for release status, ensuring business leaders are aligned on deployment windows and feature impact.

• Risk & Challenge Management: Proactively identify and mitigate release risks, such as metadata dependencies and environment contention. Communicate "red-flag" issues to leadership with proposed technical workarounds or rollback strategies.

• Identity Integration & Governance: Partner with the Enterprise Identity team to oversee SSO (SAML), OAuth 2.0 scopes, and secure provisioning, ensuring every release maintains robust authentication standards.

• Strategic Liaison: Serve as the primary bridge between engineering squads and business stakeholders, translating complex technical risks into actionable business impact.

AI Adoption & Platform Innovation

• AI-Driven Productivity: Pilot AI-assisted coding tools, such as GitHub Copilot and Agentforce-integrated developer tools, to accelerate development cycles and improve code documentation.

• Strategic Evolution: Lead the technical evaluation and rollout of Agentforce and autonomous agents, ensuring that AI-driven automation is integrated into business workflows while maintaining platform stability.

• AI Governance: Establish guardrails for Generative AI usage, ensuring data privacy and ethical AI grounding via Data Cloud.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected].

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