Procore Technologies is the leading technology partner for every stage of construction. We empower construction teams to drive efficiency and mitigate risk through actionable AI & data-driven insights. For over 20 years, we have been transforming the industry with purpose-built solutions for construction professionals and we’re looking for talented people to help us build together.
We are looking for a Associate Operations Manager to operate robots remotely, analyze data captures, optimize AI-driven workflows, and act as the bridge between operations, product, and engineering. As the Associate Operations Manager on our DroneDeploy AI Team, you will work closely with cross-functional operations, engineering, and site teams to ensure high-value robotics operations and translate frontline experience into product improvements. Your strengths in remote task coordination, AI workflow optimization, and operational problem-solving will drive your success.
You will report to the Engineering Manager for the Robotics team will be based in Auckland, New Zealand. Requiring in-office collaboration at least three days per week, flexible working hours with U.S. time zone overlap, and occasional domestic/international travel.
What You’ll Do
- Operate and monitor robots remotely to ensure tasks are completed safely, reliably, and efficiently on customer job sites.
- Troubleshoot and triage robot operational issues with basic shell/terminal usage, investigating and escalating to engineering where necessary.
- Act as the operations voice in product and engineering discussions by translating real-world observations into actionable feature improvements.
- Drive daily operational planning, task tracking, and metric reporting to communicate system performance and operational trends to stakeholders.
- Create and maintain comprehensive operational playbooks and knowledge bases to establish repeatable, scalable processes.
- Partner directly with site teams and customers to resolve real-time operational blockers and ensure continuous job site safety.
- Identify operational gaps between product design intent and real-world usage to guide ongoing technology enhancements.
What You Bring
- Strong organizational and coordination skills with experience managing workflows across distributed or remote teams.
- Demonstrated competency in controller and input dexterity, using gamepads, radio controllers or similar. (this covers off skills needed to safely and efficiently operate the robot)
- summaries for cross-functional stakeholders.
- Exceptional verbal and written communication skills with the ability to tailor technical observations for diverse audiences.
- Demonstrated problem-solving ability and self-starter mindset suited for fast-paced, evolving technical environments.
- High attention to detail with a track record of anticipating, prioritizing, and mitigating operational risks.
- Curiosity regarding emerging technology and hands-on experience using or testing AI tools to improve workflows.
- Familiarity with basic scripting, lightweight prototyping, dashboard creation, or workflow automation tools.
- General understanding of construction project phases, job site operations, and field workflows.
- Ability to safely handle, position, and mount payloads (e.g., 360° cameras) onto robotic platforms as required for field deployment.
Base Pay Range:
60,000.00 - 82,500.00 NZD AnnualThis role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
Skills Required
- Strong organizational and coordination skills managing workflows across distributed or remote teams
- Competency with controller and input dexterity using gamepads, radio controllers, or similar devices
- Exceptional verbal and written communication skills
- Problem-solving ability and self-starter mindset in technical environments
- High attention to detail and ability to anticipate, prioritize, and mitigate operational risks
- Curiosity about emerging technology and hands-on experience using or testing AI tools
- Familiarity with basic scripting, lightweight prototyping, dashboard creation, or workflow automation tools
- General understanding of construction project phases, job site operations, and field workflows
- Ability to safely handle, position, and mount payloads such as 360° cameras onto robotic platforms
Procore Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procore Technologies and has not been reviewed or approved by Procore Technologies.
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Healthcare Strength — Health coverage includes an Anthem Blue Cross PPO with broad coverage and low premiums, alongside dental, vision, disability, and life insurance. Mental‑health resources and a wellbeing stipend further support overall care.
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Leave & Time Off Breadth — A values‑driven, non‑accrual PTO approach, 12 paid holidays, and an annual company‑wide Wellness Week indicate generous time‑off options. Hybrid/remote flexibility is also highlighted in many roles and locations.
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Parental & Family Support — Fertility benefits (e.g., via Progyny on some plans) and cash support for adoption and surrogacy are available for eligible U.S. employees. Paid parental leave and structured return‑to‑work programs are also described.
Procore Technologies Insights
What We Do
At Procore Technologies, we’re collectively building towards what’s next for our employees, industry, customers, and global communities. Our cloud-based construction management software streamlines the entire lifecycle of a construction project, connecting field and office teams, centralizing data to mitigate risks, providing real-time financials, and more to help clients efficiently build everything from skyscrapers to hospitals to airports. Procore was founded in 2002, and we’ve since grown into a global company of groundbreakers working throughout North America, EMEA, and APAC. Coming together from across diverse backgrounds to be our best, we embrace a culture of ownership and excellence that gives our teams the tools to grow and thrive as they shape their careers – and the Procore of tomorrow. To learn more about Procore and how you can build what comes next for your career, visit us at https://careers.procore.com/.
Why Work With Us
We make each other better at Procore. Here, your career is not pre-defined and it can take many paths. While you own your career, we provide you with the support and opportunities to help you succeed. You can help us transform an industry while you are transforming your career.
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