● Convert menu information from source documents (e.g., PDFs, images, handwritten notes, websites) into the company's internal database or content management system. ● Verify that all menu items, descriptions, prices, and options are accurately captured and reflect the source material exactly. ● Follow established guidelines for data entry, formatting, and structuring menu items to ensure consistency and readability within the digital system. ● Review completed transcriptions for spelling, grammar, punctuation errors, and data inconsistencies to ensure a clean, error-free output. ● Identify and resolve discrepancies, inconsistencies, or missing information by conducting basic research or seeking clarification from the appropriate team members. ● Manage workload effectively to meet daily or weekly production and quality standards. ● Utilize transcription software, word processing programs, and the company's specific data entry tools efficiently. ● Meet daily expectations/KPIs as assigned with efficiency and quality
Top Skills
What We Do
We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them. The value of human touch is irreplaceable, so MöBIUS, our Conversational Gen AI chatbot, can fully automate or play a supporting role across end-to-end customer journeys. Whether you prefer the tradition of human-centric services, the efficiency of fully autonomous solutions, or a seamlessly blended approach, we’ve got you covered. When the human touch is needed, MöBIUS enhances our agents’ performance and amplifies their empathy. With productivity gains and automation, we save time for the human conversations that matter.
Over the past decade, we’ve supported businesses by successfully applying our people and expertise to their diverse range of industries and use cases. Delivering simplified operations and improved customer experiences that allow our customers to focus their time on the things that matter to them.
Our expertise stems from an in-depth understanding of customer needs, technology, markets, and constantly adapt to help our customers navigate difficult challenges.
To learn more visit us at www.quantanite.com.
