Associate Operations Analyst

Posted 12 Days Ago
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León, Guanajuato
Entry level
Fintech • Payments • Software
The Role
The Associate Operations Analyst will manage daily payments, reconcile transactions, handle client queries, and support team collaboration while ensuring compliance with internal policies.
Summary Generated by Built In
Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You’ll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.

Associate Operations Analyst 

Ebury Leon Office - Hybrid: 4 days in the office, 1 day working from home per week

As the heart of our company, the Operations Department is made up of different teams which collaborate in order to ensure that new customers, transactions and processes run smoothly and safely in our network. If you want to develop your professional career in Finance and join an international environment, this is your place. Ready to join the revolution? 

What you’ll do

● Monitoring client balances and credit conditions

● Managing all daily incoming and outgoing payments under strict cut off times.

● Reconciling inbound and outbound payments

● Payment and banking queries – investigating payment issues, liaising internally for banking updates and accurately conveying updates to other departments

● Covering of foreign exchange positions

● Managing internal balances including executing daily cash sweeps

● Investigating unallocated and/or non-received funds

● Supporting other internal teams in resolving client account discrepancies

● Regular reporting to senior management regarding transactional activity on company accounts in country (intra-company transfers)

● Communicate the status of tasks to colleagues, supervisors and managers, and escalate problems swiftly, as needed

● Adhere to all internal policies, processes and procedures

● Managing caseload throughout the end to end process in a timely manner 

● Working flexibly in a high performing team to ensure team goals as well as personal deliverables are achieved

● Be willing to share knowledge and experience constructively as a team player 

What you’ll need


● Proactive, with the ability to work effectively within a fast-paced and high pressure environment.
● Highly organised, with the ability to work to deadlines, multi-task, and prioritise and re-prioritise workload as needed
● Diligent, with excellent attention to detail
● Effective critical thinking skills, with the ability to find solutions to problems independently
● Strong communication skills, both written and verbal
● Co-operative, and comfortable working in a team environment 
● Curious and engaged, takes ownership of own learning journey by asking questions and seeking out new information
● Adaptable, with the ability to cope with changing products, processes and procedures
● Motivated and driven, with a desire to make Ebury a success
● Fluency in English, any additional language is a plus

Why Ebury?

  • Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
  • Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
  • Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
  • Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
  • Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
  • Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
  • Central Leon Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!



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About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.
Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.
Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.
None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. 
At Ebury, we’re committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We’re proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women’s Network, LGBTQIA+ Network, and Veterans Network. These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams.

We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.

Please submit your application on the careers website directly, uploading your CV / resume in English.


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The Company
HQ: London
1,519 Employees
Year Founded: 2009

What We Do

About Ebury®
Ebury is a Fintech company specialised in international payments, collections, and foreign exchange services. It offers financial solutions aimed mainly at SMEs and midcaps. Ebury offers foreign exchange activity in over 130 currencies - for both major and emerging markets - as well as cash management strategies, trade finance, and foreign exchange risk management.

Founded in London in 2009 by Spanish engineers Juan Lobato and Salvador García, the company has grown its global market presence to a network of 31 offices in 21 countries and more than 1,300 employees.

Throughout its history, the company has received more than 20 international awards, including the Financial Times 1000 Europe's fastest-growing companies 2020 and The Sunday Times Tech Track 100. All these recognitions place Ebury as one of the leading European financial technology companies.

ebury.com

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