Associate, Mumbai, Information Technology

Posted Yesterday
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Mumbai, Maharashtra, IND
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Provide trading platform and data center support (NSEIX/NEAT), manage incidents/changes/problems, administer servers/desktops/network, ensure uptime and backups, lead vendor coordination, run DR/BCP tests, perform audits for compliance, and maintain ITIL documentation and stakeholder communication.
Summary Generated by Built In
Key Areas of Responsibilities
  • Provide Trading Platform Support (NSEIX – NEAT)
  • Manage incident, change, and problem resolution processes
  • Deliver desktop support and administer IT infrastructure systems
  • Implement and monitor IT governance and compliance frameworks
  • Identify, assess, and mitigate IT risks
  • Plan, coordinate, and test disaster recovery and business continuity strategies
  • Collaborate with and manage relationships with vendors and stakeholders
  • Oversee data center operations to ensure optimal performance and availability
  • Conduct application and exchange audits to meet regulatory and operational standards
Requirements
  • Manage IT operations, trading applications, servers, desktop and network infrastructure for trading.
  • Oversee data center management, compliance audits, and NSEIX exchange application support (NEAT).
  • Lead vendor coordination and implement disaster recovery strategies.
  • Perform BOD EOD support for trading application
  • Ensure maximum uptime for trading platforms and back office applications.
  • Establish backup and restoration processes for systems.
  • Maintain asset records, tickets, updates, and documentation as per ITIL processes.
  • Strong knowledge of Windows 11, O365, Windows/Linux Server OS preferred.
  • Hands-on experience with ticketing tools (e.g., ServiceNow).
  • Exposure to working directly with end customers/business, vendors, and project stakeholders.
  • Good communication and technical skills.
  • Knowledge of NSE IX Exchange Regulations & Compliance.
  • Experience handling exchange IT audits
  • Minimum 4-10 years in front office/back-office infrastructure and trading application support.
  • ITIL process adherence (change, release, incident, problem management).
  • Degree in Computer Science, Software Engineering, or related field.
  • Strong command of spoken and written English.
  • Regional experience preferred.

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Skills Required

  • Manage IT operations, trading applications, servers, desktops and network infrastructure for trading
  • Oversee data center management, compliance audits, and NSEIX exchange application support (NEAT)
  • Lead vendor coordination and implement disaster recovery strategies
  • Perform BOD/EOD support for trading applications
  • Ensure maximum uptime for trading platforms and back office applications
  • Establish backup and restoration processes for systems
  • Maintain asset records, tickets, updates, and documentation per ITIL processes
  • Strong knowledge of Windows 11, O365, Windows/Linux Server OS
  • Hands-on experience with ticketing tools (e.g., ServiceNow)
  • Exposure to working directly with end customers/business, vendors, and project stakeholders
  • Knowledge of NSE IX Exchange Regulations & Compliance
  • Experience handling exchange IT audits
  • Minimum 4-10 years in front office/back-office infrastructure and trading application support
  • ITIL process adherence (change, release, incident, problem management)
  • Degree in Computer Science, Software Engineering, or related field
  • Strong command of spoken and written English
  • Regional experience preferred

CLSA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CLSA and has not been reviewed or approved by CLSA.

  • Pay Growth & Progression Base pay for junior bankers was increased significantly in 2021 to stay competitive in a hot market. This indicates willingness to adjust compensation when talent risks rise.
  • Healthcare Strength Permanent staff are automatically enrolled in healthcare aligned to local markets, with added travel health and security support via International SOS. This points to solid core medical coverage with global-travel assistance.
  • Retirement Support Permanent staff are automatically enrolled in pension plans aligned to local markets. A group retirement plan is administered regionally, signaling formalized retirement benefits infrastructure.

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The Company
HQ: Hong Kong
2,160 Employees
Year Founded: 1986

What We Do

CITIC CLSA is a wholly-owned subsidiary of CITIC Securities and its overseas business platform. Established in Hong Kong in 1986, CITIC CLSA is Asia’s leading capital markets and investment group, committed to driving the growth strategies of global institutional investors, corporations, governments and high-net-worth individuals. CITIC CLSA’s award-winning research, extensive Asia network, direct links to China and highly experienced financial professionals set CITIC CLSA apart from global investment banks and regional players. Over three decades, CITIC CLSA has built an extensive Asia network with deep local knowledge and connections. Globally, we operate from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit clsa.com

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