Join our dynamic Customer Master team as an Associate Master Data, where you will play a pivotal role in ensuring the quality and integrity of our customer master data. You will be at the forefront of our data quality and cleansing initiatives, maintaining accurate customer data across various platforms in alignment with our stringent data standards. As a Data Steward, you will engage with internal stakeholders to validate account information, ensuring seamless data integrity that supports our business processes.
Shift Timing - 06:00 PM - 03:00 AM
Hybrid Work Model: Work from Office Twice a week
About the Role:
Review and assign new/existing exceptions on the Data Cleansing Environment (DCE).
Responsible for data quality projects, data cleansing projects, data auditing, SAP testing.
Basic understanding of the role of customer data in all downstream processes to include order processing and collection activities.
Ensure that all modifications adhere to data governance guidelines.
Communicate in verbal and written form with internal and external customers, including field representatives.
Assists in adhering to consistent data maintenance procedures for key data points. Identify missing or incorrect master data standards.
Process simple customer and/or product data tasks in a timely and accurate manner. Includes creating and maintaining customer data (name, address, hierarchy, relationships, etc.) and/or product data (name, hierarchy, fulfillment instructions, pricing, etc.)
Conduct primarily online research on customer and prospect records to validate and/or enhance internal data where applicable/useful.
Identify and execute robust and continuous improvement opportunities within the data management processes in the applicable source systems
Other duties as assigned.
About You:
Bachelor’s degree in any field.
0-2 years of relevant experience.
Strong communication skills, both verbal and written.
Quick learner with the ability to adapt to new challenges.
Demonstrated critical thinking and problem-solving abilities.
Understanding of SAP and experience as a Customer Account Manager is a plus, though not mandatory.
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com.
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What We Do
Thomson Reuters (NYSE / TSX: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across legal, tax, accounting, compliance, government, and media. Its products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. For more information, visit tr.com.
