The Role
Manage daily operations across e-commerce marketplaces, including orders, purchase orders, inventory, pricing, dispatch, returns, claims, payments, and marketplace discrepancies. Coordinate with finance, warehouse, logistics, inventory, and marketplace teams to meet SLAs, prevent stockouts, resolve operational issues, and improve fulfillment performance. Prepare recurring operational reports and maintain accurate catalog, pricing, and inventory data.
Summary Generated by Built In
Job Description - Associate - Marketplace and Qcom
Key Responsibilities
Key Skills
Key Responsibilities
- Manage daily operations across marketplaces such as Amazon, Flipkart, Blinkit, Zepto, Instamart, etc.
- Monitor and process orders within defined SLA/TAT.
- Manage marketplace POs, including PO validation, inventory checks, pricing, appointments, and dispatch coordination.
- Monitor SOH/DOH and coordinate with inventory/warehouse teams to avoid OOS and excess inventory.
- Coordinate with logistics and warehouse teams for timely dispatch and delivery.
- Manage returns, RTOs, RTVs, claims, and marketplace discrepancies.
- Identify and follow up on payment deductions, debit notes, pricing discrepancies, and revenue leakages.
- Ensure accurate product pricing, inventory, catalog information, and marketplace data.
- Prepare daily/weekly operational reports and track marketplace performance.
- Coordinate with marketplace teams, finance, warehouse, and logistics teams to resolve operational issues.
- Marketplace Operations
- PO & Order Management
- Inventory Management
- Returns & Claims Management
- Excel / Google Sheets
- Marketplace portals
- Strong follow-up and coordination skills
- Analytical and problem-solving skills
Work Experience: 2–3 years
Working days: Monday - Friday
Location: Head Office - Okhla Phase 1 - Delhi
Perks:
• Friendly atmosphere
• High learning & personal growth opportunity
• Flexible Timings
• Diverse work environment
Why Nutrabay:
We believe in an open, intellectually honest culture where everyone is given the autonomy to contribute
and do their life’s best work. As a part of the dynamic team at Nutrabay, you will have a chance to learn
Nutrabay new things, solve new problems, build your competence and be a part of an innovative marketing-and-
tech startup that’s revolutionising the health industry.
Working with Nutrabay can be fun, and a place of a unique growth opportunity. Here you will learn how
to maximise the potential of your available resources. You will get the opportunity to do work that helps
you master a variety of transferable skills, or skills that are relevant across roles and departments. You
will be feeling appreciated and valued for the work you delivered. We are creating a unique company
culture that embodies respect and honesty, which will create more loyal employees than a company that
simply shells out cash. We trust our employees and their voice and ask for their opinions on important
business issues.
About Nutrabay:
Nutrabay is the largest health & nutrition store in India. Our vision is to keep growing, have a sustainable
business model, and continue to be the market leader in this segment by launching many innovative
products. We are proud to have served over 1 million customers uptill now, and our family is constantly
growing.We have built a complex and high-converting eCommerce system, and our monthly traffic has grown to
a million. We are looking to build a visionary and agile team to help fuel our growth and contribute
towards further advancing the continuously evolving product.
Funding:
We raised $5 million in a Series A funding.
Skills Required
- 2-3 years of experience in marketplace operations
- Marketplace operations experience
- Purchase order and order management experience
- Inventory management experience
- Returns and claims management experience
- Proficiency with Excel or Google Sheets
- Experience using marketplace portals
- Strong follow-up and coordination skills
- Analytical and problem-solving skills
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Nutrabay is an India-based online retailer and health and performance nutrition brand offering authentic nutritional supplements, vitamins, protein products, health foods, and bodybuilding essentials. Its catalog includes whey and plant proteins, creatine, pre-workout supplements, weight gainers, fish oil, multivitamins, protein oats, peanut butter, and protein bars. The company also sells its own supplement range alongside products from international and Indian brands.
