Associate, Market & Sales Support, ICD Portal

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Hong Kong
Remote
Entry level
eCommerce
The Role
Provides money market fund trade execution, client servicing, reporting, reconciliation, sales support, prospect research, database maintenance, and cold outreach. The role supports global trade desk, onboarding, and regional sales teams while assisting with client technology implementations and administrative requests. Requires Hong Kong securities licensing, strong Excel and data manipulation skills, Cantonese and Mandarin proficiency, excellent English communication, and the ability to manage multiple priorities independently in a fast-paced environment.
Summary Generated by Built In

Tradeweb acquired Institutional Cash Distributors (ICD) to add corporate treasurers as a new client channel, expanding beyond its institutional, wholesale, and retail markets.

ICD is one of the largest U.S. institutional money market fund portals, serving 500+ corporate treasury organizations across 45+ countries.

Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.

About the Role

We are recruiting an Associate-level candidate for our Hong Kong office, to provide trade execution, client servicing, sales and administrative support, including maintaining client spreadsheets, client reporting, scheduling, and fulfilling sales staff requests. The successful candidate will interact with a diverse group of external callers and visitors, as well as internal contacts at all levels of the organisation. They can expect to work closely with team members in Singapore, London and the U.S., and liaise daily and maintain excellent relationships with FTSE 350 treasury departments.

Job Responsibilities

  • Trade execution of money market funds via phone, e-mail and proprietary systems
  • Assist with the implementation of technological solutions for clients and prospects
  • Client daily accounting requirements and report production
  • Produce daily data reports
  • Produce reconciliation reports
  • Provide support to the Global ICD Trade Desk, Onboarding Teams and Regional Sales Staff
  • Provide client service to institutional client base
  • Assists with the sales department's regional sales representative requests
  • Assists with special projects as required
  • Assist the sales team with prospect research and contact database maintenance
  • Conduct cold outreach through approved email, telephone and Linkedin channels to introduce the platform and arrange meetings.
     

Qualifications and Requirements

Academic and Industry Qualifications

  • Industry Qualification: Holds Support and Licensed Representative (“LR”) status through Hong Kong Securities and Future Ordinance (SFO) 

  • Regulatory Exam: Passed Hong Kong Securities & Investment Institute (HKSI) Licensing Examination (LE) Paper 1 and Paper 7 (Financial Markets) and Paper 8 (Securities) 

  • Academic Qualification:  degree in a relevant field (e.g. Accounting, Business Administration, Economics, Finance or Law) OR any other degree with a pass in at least two courses in those fields

  • Computer proficiency: extensive skills in Microsoft Office, e-mail, Internet, calendaring software with ability to learn new programs quickly
  • Demonstrable level of proficiency in Excel and data manipulation skills 
  • Business level proficiency in Cantonese and Mandarin to support Hong Kong and mainland Chinese clients 
  • Excellent communication skills in English – written and spoken.
  • Ability to handle multiple tasks, prioritise and meet deadlines
  • Excellent organisational skills
  • Team player with the ability to think and act independently. Ability to work with minimal supervision.
  • Demonstrable ability to work in fast paced environment
  • Exemplary professional attitude and telephone / digital etiquette
     

Technical and Language Skills 

  • Computer proficiency: extensive skills in Microsoft Office, e-mail, Internet, calendaring software with ability to learn new programs quickly
  • Demonstrable level of proficiency in Excel and data manipulation skills 
  • Business level proficiency in Cantonese and Mandarin to support Hong Kong and mainland Chinese clients 
  • Excellent communication skills in English – written and spoken.
     

Non-Technical Capabilities 

  • Ability to handle multiple tasks, prioritise and meet deadlines
  • Excellent organisational skills
  • Team player with the ability to think and act independently. Ability to work with minimal supervision.
  • Demonstrable ability to work in fast paced environment
  • Exemplary professional attitude and telephone / digital etiquette

Skills Required

  • Support and Licensed Representative status through the Hong Kong Securities and Futures Ordinance
  • Passed HKSI Licensing Examination Paper 1 and Paper 7
  • Passed HKSI Licensing Examination Paper 8
  • Degree in Accounting, Business Administration, Economics, Finance, Law, or another degree with at least two relevant courses
  • Extensive proficiency in Microsoft Office, email, Internet, and calendaring software
  • Ability to learn new programs quickly
  • Demonstrable proficiency in Excel and data manipulation
  • Business-level Cantonese proficiency
  • Business-level Mandarin proficiency
  • Excellent written and spoken English communication skills
  • Ability to handle multiple tasks, prioritize, and meet deadlines
  • Excellent organizational skills
  • Ability to work independently with minimal supervision
  • Ability to work effectively in a fast-paced environment
  • Professional telephone and digital etiquette

Tradeweb Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tradeweb and has not been reviewed or approved by Tradeweb.

  • Fair & Transparent Compensation — Feedback suggests pay is generally considered above average for role and market, particularly in specialized finance/tech positions. Employer-posted US salary bands for certain roles indicate healthy total compensation potential.
  • Leave & Time Off Breadth — Generous vacation/PTO is frequently highlighted as a standout element. Flexibility in some roles and regions further supports time-off usability.
  • Parental & Family Support — Paid parental leave and financial assistance for fertility, adoption and surrogacy are emphasized in company materials. These family-building supports are described as robust for the sector.

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The Company
HQ: New York, NY
1,061 Employees
Year Founded: 1996

What We Do

Tradeweb Markets Inc. (Nasdaq: TW) is a leading, global operator of electronic marketplaces for rates, credit, equities and money markets. Founded in 1996, Tradeweb provides access to markets, data and analytics, electronic trading, straight-through-processing and reporting for more than 40 products to clients in the institutional, wholesale and retail markets. Advanced technologies developed by Tradeweb enhance price discovery, order execution and trade workflows while allowing for greater scale and helping to reduce risks in client trading operations. Tradeweb serves approximately 2,500 clients in more than 65 countries. On average, Tradeweb facilitated more than $1 trillion in notional value traded per day over the past four quarters.

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