Associate Manager

About the Role
The Associate Manager is responsible for managing a team while designing, executing, and reporting on standard work processes to ensure freight transportation service expectations are met and exceeded. The team is responsible for functions like planning and on-time delivery of customer freight while controlling costs and providing excellent customer communication. The ideal candidate can use statistical data to drive efficiency as well as use root cause analysis tools to improve business processes and exceed customer expectations. This associate manager will work closely with stakeholders in the US and/or Canada. Cross-cultural collaboration is a must for manager and team members.  

What the Candidate Will Do

Essential functions and tasks      

Supervise day-to-day activities of team members     

Schedule staff and distribute workload – work closely with US and/or Canadian stakeholders to meet business requirements      

Ensure team members meet daily goals and monitor individual and team performance      

Develop, implement and maintain effective processes      

Proactively generate and share ideas that lead to process efficiency and customer experience improvement     

Develop and distribute customer and internal performance management reports      

Develop strong relationships across organization     

Develop team members by providing training opportunities, projects, mentoring and coaching      

Create and maintain strong team culture in line with Uber Freight values and behaviors 

Basic Qualifications

Basic Qualifications      

Advanced English, verbal and written 

3 years of LOGISTICS (transportation management, brokerage, warehouse, supply chain, etc.) experience WITH increasing level of responsibility

Preferred Qualifications

Ability to anticipate and resolve problems using root cause analysis to prevent recurrence.   

Ability to establish priorities, work independently and proceed with objectives without supervision.   

Excellent people skills, communication, and organizational skills.    

Forward thinking. Ability to envision and implement new concepts/strategies.   

Service Orientation (Commits to and enjoys providing exceptional service to internal and external customers).  

Strong sense of urgency and capable of working under pressure.   

The ability to work in a team environment. 

About Uber Freight 

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world’s goods. Today, the company manages over $20 billion of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.

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EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.