Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities.
By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.
We are looking to engage a data-savvy operations genius, as a Operations Manager who will lead efforts to delight and exceed expectations of our patients in all our facilities.
Responsibilities
- Design and implement data collection processes that will inform continuous improvement of operational model
- Utilize data insights to implement operational strategy that optimizes organizational technology, capacity and personnel.
- Create policies, trainings and resources that clearly define and optimize key business processes to allow efficient replication across multiple locations.
- Collaborate with engineering and product teams to implement technological interventions that improve staff efficiency and performance.
- Prepare a business and financial plan that incorporates basic accounting principles to evaluate current or proposed health care products or services.
- Minimize losses due to inappropriate billing, collections and pilferage.
- Minimum of BSc/HND in a related field
- 3-5 years' operations / admin experience operations in the service sector.
- Ability to ensure all operations are carried on in an appropriate, cost-effective way.
- Must be able to improve operational management systems, processes and best practices.
- Must be able to purchase materials, plan inventory and oversee warehouse efficiency.
- Experience working with accounting / finance team for effective collection, budgeting and forecast purposes.
- At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:
- Competitive Salary and Benefits
We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded. - Premium Health Insurance
Comprehensive health coverage for you and your family, because your well-being comes first. - Unlimited Leave
Take the time you need when you need it—no limits, no questions. - Meaningful Impact
Play a key role in transforming customer experiences and shaping healthcare innovation. - Collaborative Work Culture
Join a supportive, inclusive, and team-focused environment that celebrates diversity. - Growth Opportunities
Access tools, mentorship, and resources to elevate your skills and career. - Learning & Development Allowance
We provide an allowance to support your ongoing professional growth and skill enhancement.
- This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.
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What We Do
We use technology to make quality healthcare delightful, affordable, and accessible in emerging markets.
Since 2016, we have worked to combine the power of technology and data with the passion and dedication of a talented group of people devoted to providing great quality healthcare to regions that have typically been overlooked.
We do this by building an integrated healthcare system where we receive easy install mental payments from individuals and businesses and provide them healthcare through a combination of platforms, services and a fleet of modern clinics we operate alongside other third-party clinical partners.
