Your Opportunity as the Associate Manager, Quality Assurance
This role ensures co-manufactured, co-packed, and repacked products meet FDA and JMS quality and food safety standards through effective oversight of external manufacturing facilities, personnel, and QA and operational programs.
Location: Orrville, OH
Work Arrangements: Monday to Friday - Hybrid
In this role you will:
- Lead and support co-pack/co-man partnerships by auditing, managing relationship, and seeking continuous improvement opportunities.
- Support R&D teams during on-site production start-ups, trials, and commercialization activities to ensure quality and food safety expectations are met.
- Maintain current, accurate, and copacker documentation to support TraceGains requirements.
- Manage, share, and update Prodika specification systems to ensure product information remains accurate, complete, and aligned with business needs.
- Partner with cross-functional teams to advance innovation, transformation projects, portfolio changes, and other strategic business initiatives.
- Contribute to additional quality assurance projects and business priorities as needed – complaint management, ETQ Holds, scorecard ownership, and other activities pertinent to achieving high co-pack/co-man standards.
What we are looking for:
Minimum Requirements:
- Bachelor's degree is required in Food Science or related scientific degree
- Minimum 2-3 years of quality/food safety experience in food manufacturing plant environment
- Preventive Controls Qualified Individual (human or animal food) or HACCP experience is preferred
Additional skills and experience that we think would make someone successful in this role:
- Solid working knowledge of quality assurance, food manufacturing, food safety, processing, packaging, and distribution
- Strong ability to work in cross-functional & team-oriented environment with multiple disciplines
- Proven capabilities in project management
- Better Process Control School Certified
- Self-starter; take charge, positive & proactive attitude
- Ability to lead several projects altogether and concurrently
- Detail & process oriented with strong problem-solving skillsets
- Strong computer skills (Excel, Word, PowerPoint); other systems desired (ETQ, Prodika, SharePoint, TraceGains, Centric, etc.)
- Ability to communicate clearly within the organization and externally
- Excellent written and verbal communication skills
- High emotional intelligence and ability to work with ever changing conditions
- Position may require up to 40% travel annually
The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
Stay connected with us on LinkedIn®
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.
Skills Required
- Bachelor's degree in Food Science or a related scientific field
- 2-3 years of quality or food safety experience in a food manufacturing plant environment
- Preventive Controls Qualified Individual certification for human or animal food
- HACCP experience
- Better Process Control School certification
- Knowledge of quality assurance, food manufacturing, food safety, processing, packaging, and distribution
- Project management and ability to manage multiple concurrent projects
- Strong computer skills, including Excel, Word, and PowerPoint
- Clear written and verbal communication skills
The J.M. Smucker Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The J.M. Smucker Co. and has not been reviewed or approved by The J.M. Smucker Co..
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Retirement Support — Retirement programs are described as strong, with a company 401(k) match, immediate vesting in some materials, and access to an Employee Stock Purchase Plan. These elements contribute to a favorable view of total compensation value.
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Parental & Family Support — Paid parental leave for all parents and on-site childcare at key locations signal a family-forward approach. Additional supports such as adoption assistance and pet-related leave reinforce this emphasis.
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Leave & Time Off Breadth — Paid time off, seasonal compressed schedules, and flexibility options are highlighted across materials. The ability to start with substantial PTO and buy additional time enhances perceived time-off breadth.
The J.M. Smucker Co. Insights
What We Do
Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us.
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