Associate Manager, Perception Analytics and Insight

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary: Associate Manager, Perception Analytics and Insights, is an experienced pharmaceutical industry professional who draws upon a versatile skillset to drive data operations enabling the outputs of the Perception Analytics group. Associate Manager is a more seasoned member of the analyst team who is able to assist the Manager/Senior Manager role, provide guidance to other analyst colleagues, and take on more complex analytic reports and tasks as needed.

Roles and responsibilities

• Lead complex data analyses on insight trends related across both internal insights and external social media, providing strategic insights to support decision-making. Ensure the highest level of accuracy and quality on reports.
• Lead the analyst team in technical operations, including the properly management, processing, and curation of internal insight and external social media data into analytic-ready data sets for a variety of reporting needs.
• Devise and apply processes for the rapid and efficient handling of high volumes of unstructured text data, including leveraging innovative automation, AI, and algorithmic techniques to provide accurate and efficient categorization and tagging for business purposes.
• Oversee the appropriate maintenance of tools and processes used in the consistent processing of data, including product/study tag libraries, master user mapping references, and other files. Create efficient pipelines for the curation of analytic-ready data sets.
• Maintain and populate PowerPoint templates for quantitative insight reporting for a variety of purposes, including congresses, Medical launches, and ad hoc analytic needs. Assist with the creation of higher-level reports reports based on direction from managers and onshore leads.
• Maintain and create Tableau dashboards for on-demand MEDsights reporting for a variety of needs. Develop user-friendly options for custom filtering an exporting to slide views. Work with the iMAP and other back-end data teams to ensure appropriate flow of insights into dashboards and proper application of mapping / business rules.
• Provide mentorship and guidance to junior business analysts within the team.
• Stay informed about industry trends relevant to BI reporting, visualization, medical affairs, and Field Medical.

Skills and competencies

• Proficiency in a variety of technical software and techniques, combined with an analytic mindset to leverage these tools for strategic problem-solving and decision-making.
• Strong analytical skills with knowledge of qualitative design, data analysis, and applied statistics.
• Strong written and verbal communication skills, including the ability to summarize complex information into easy-to-digest written formats.
• Strong project management and interpersonal skills, with the ability to lead diverse teams and manage a heavy workload across multiple competing priorities.
• Strong creative problem-solving skills and business acumen, with the ability to identify and synthesize key findings from disparate data sources to provide recommendations.
• Ability to provide mentorship and guidance to junior analysts, and to serve as a subject matter expert on data-related matters.

Experience:

• BA/BS minimum degree. Special consideration for advanced degrees in applied sciences (computer science, mathematics, data science) or engineering.
• 5+ years career experience preferred, including 2+ years of experience in data analytics.
• Experience with managing, leading, and developing highly technical teams supporting global enterprise.
• Experience working successfully with senior stakeholders in a matrix environment, including articulating value propositions, challenging assumptions, balancing trade-offs, and managing demand. Ability to manage competing priorities is a must.
• Strong written and verbal communication skills, including the ability to summarize complex information into easy-to-digest written formats.
• Clinical or pharmaceutical / healthcare industry experience preferred.
• Deep understanding of how data can be used to answer critical business solutions and develop creative solutions.
• Understanding of different analytics and data visualization methodologies, with an emphasis on text analytics. Experience with integrating new tools and methodologies into complex data environments would be a bonus.
• Proficiency with sourcing social media data (Twitter/X) from external sources.
• Proficiency with MS Office
• Proficiency in interactive and collaborative workspaces (e.g. SharePoint, Domino)
• Proficiency with predictive analytics software and methodologies (e.g. R, Python, SAS)
• Proficiency with text analytics software and methodologies (e.g. BioBERT, SciBERT, Luminoso, KANA)
• Proficiency with data visualization software (Tableau)
• Pharmaceutical industry experience preferred

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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