Associate Manager - Operations

Posted Yesterday
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Mumbai, Maharashtra
Senior level
Fintech • Consulting
The Role
The Associate Manager - Operations role involves managing data processing for stakeholders, enhancing customer experience, leading a team, handling client escalations, and improving operational efficiencies through automation. The position also requires analyzing credit data and participating in key meetings related to Data Operations.
Summary Generated by Built In

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Synopsis of the role

Experienced Data management professional with a demonstrated history of working in the financial services industry specially in Credit Bureau or bureau reporting with top lenders. Apt at Data Management end to end processing & owning the entire process, systems & people management, Customer relationship building, Credit Bureau Domain Knowledge, well versed or able to work with multiple complex and integrated systems.

What you’ll do

  • Review and Delivery of all deliverables for repository wise data processing for internal/external stakeholders
  •  Customer First Culture - Focus on customer needs and create customer experiences with quality as center point.
  • Driving & managing team to consistently meet the business deliverables Addressing client escalations & building strong relationships  
  • Managing the testing and transition of information download, data processing and data analysis delivery for all new clients
  •  Automations in bureau processes to increase efficiencies, productivity, TAT reduction, increasing customer engagements & cost optimization   
  • Participate & driving key meetings related to Data Ops to understand, suggests & implement way-forward
  • Reviewing the credit data analysis on SQL/multiple data analysis platform including Data Lever, Python, R, Tableau

What experience you need

  • Work location of this role (You should be willing to work from our Mumbai Office)
  • Qualification required for this role: Bachelor's degree or equivalent Experience required for this role: 7-9 years of relevant experience

What could set you apart

  • Credit Bureau Domain Knowledge Knowledge of database specific technology like SQL, RDBMS is a plus

We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

IND-Mumbai-Equifax Credit Information Services

Function:

Function - Fulfillment / Operations

Schedule:

Full time

Top Skills

Python
R
SQL
The Company
HQ: Atlanta, GA
16,742 Employees
On-site Workplace

What We Do

At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward.

Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region.

For more information, visit Equifax.com.

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