Associate Manager, Operations

Posted 8 Hours Ago
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Gurugram, Haryana, IND
In-Office
Expert/Leader
Healthtech • Other • Robotics • Biotech • Manufacturing
Together with our customers, we're on a mission to make healthcare better.
The Role
Manage end-to-end logistics, stores, import/export, and inventory control for R&D operations. Ensure regulatory compliance (Customs, SEZ, STPI), maintain audit-ready QMS documentation, optimize freight and costs, manage vendors/3PLs, and lead a team across Gurgaon and Bangalore to support R&D material movement and asset tracking.
Summary Generated by Built In
Work Flexibility: Onsite

What Will You Do

• Serve as the SME for Logistics, Stores Management, and Import/Export operations, ensuring compliance with Customs, SEZ, STPI, and related regulations.

• Manage end-to-end inventory control, including cycle counts, stock reconciliation, material receipt, storage, issuance, and inventory accuracy.

• Oversee movement and tracking of R&D assets, equipment, and regulated/sensitive materials across sites and external partners.

• Maintain audit-ready documentation and ensure compliance with QMS, Customs, SEZ/STPI, and internal quality requirements.

• Develop, implement, and continuously improve SOPs for logistics, warehouse, stores, and material movement processes.

• Manage logistics vendors, CHAs, 3PL providers, and service partners through defined SLAs, KPIs, compliance, and performance reviews.

• Drive cost optimization through effective freight management, duty tracking, invoice validation, budget control, and risk mitigation.

• Lead and manage a team of 6–8 contractors across Gurgaon and Bangalore while supporting R&D operational requirements.

• Act as the primary SPOC for SEZ operations, partnering with Tax, Finance, RAQA, government authorities, and external consultants.

• Provide strong stakeholder management, problem-solving, and proactive communication to ensure timely support for R&D teams and business objectives.

What You Need

• Bachelor's degree in Commerce, Science, Engineering, or a related discipline. 10-12 years of experience in managing operations & logistics

• Certification or degree in Operations, Logistics, or Supply Chain Management (preferred).

• Strong knowledge of Import/Export regulations, Customs, SEZ, and STPI compliance.

• Experience in inventory management, warehouse operations, and vendor management.

• Proficiency in ERP/WMS systems and logistics management tools.

• Advanced MS Office skills, particularly Excel and PowerPoint.

• Strong analytical, problem-solving, stakeholder management, and communication skills.

• Experience managing cross-functional teams, contractors, and external service providers.

• Exposure to the Medical Devices, Healthcare, or regulated industry environment is preferred.

Travel Percentage: 20%

Skills Required

  • Bachelor's degree in Commerce, Science, Engineering or related discipline
  • Certification or degree in Operations, Logistics, or Supply Chain Management
  • 10-12 years of experience in Logistics, Supply Chain, Stores, or Operations Management
  • Strong knowledge of Import/Export regulations, Customs, SEZ, and STPI compliance
  • Experience in inventory management, warehouse operations, and vendor management
  • Proficiency in ERP and WMS systems and logistics management tools
  • Advanced MS Office skills, particularly Excel and PowerPoint
  • Strong analytical, problem-solving, stakeholder management, and communication skills
  • Experience managing cross-functional teams, contractors, and external service providers
  • Exposure to the Medical Devices, Healthcare, or regulated industry environment

Stryker Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.

  • Healthcare Strength Multiple medical plan options with HSA support and global mental‑health access indicate broad, accessible care. These features materially enhance the overall value of the total‑rewards package.
  • Retirement Support A meaningful 401(k) company match with potential additional company contribution, alongside an ESPP, supports long‑term savings and wealth building. Documented plan specifics help employees understand eligibility, timing, and vesting mechanics.
  • Parental & Family Support Paid parental and caregiver leave, adoption and surrogacy assistance, and practical supports like breast milk shipping reflect a comprehensive, family‑friendly approach. These offerings address varied family‑building paths and caregiving needs.

Stryker Insights

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The Company
HQ: Portage, MI
51,000 Employees
Year Founded: 1941

What We Do

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.

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