Associate Manager, ICM Japan

Job Summary:

This leader of Indirect Channel Management (ICM) is the key role in developing and executing strategy related to all Indirect Channels in Japan, and closely working with SCM (Sales Channel Management team) in line with local management process. The role will require cross functional collaboration and commercial focused, working with regional and global ICM leads to ensure global standards on ICs are implemented within the region. They will also ensure there is continuous improvement in how channel partners are managed by ensuring both performance growth and operating with robust compliance standards.

Main Responsibilities & Duties

• Aid in selecting, developing and overseeing Stryker’s entire country/ indirect channel network (including NV/Medical/Future Acquisitions)
• Participate in country business unit meetings to ensure commercial managers are aligned, understand and execute on ICM global practices.
• Manage the education and training of commercial managers and key stakeholders.
• Manage end-to-end IC processes in IC Hub, ensuring contract accuracy and execution.
• Deciding on escalated ICM issues from commercial leaders to strengthen globally established indirect channel management standards. 
• Manage IC lifecycle management, driving rigorous IC standards through diligent onboarding, contracting, and continuous monitoring processes.
• Collaborate with all pit crews including FICM, SCM, RAQA, Compliance, Legal, IC-sponsors, and etc. and interact with indirect channel partners. 
• Execute the effective roll out of global processes locally.
• Ensuring clear process flows are developed and communicated effectively within the business and all key stakeholders are managed to effectively implement the process.
• Establish and maintain responsibility framework locally that will be implemented for ICs.
• Lead / help facilitate business unit meetings to ensure commercial managers are aligned and understand global ICM standards and execute the same.
• Manage all IC issues with diligent stakeholder management, to drive effective resolutions and communications to all levels, mitigating risks and ensuring clear documentation.
• Support development of communication materials on standards and expectations for Sub-IC selection/documentation to be leveraged enterprise wide.
• Continuously support business teams to optimize business opportunities through new IC channels, business target and managing profitability.
• Work with Franchise leads to define their strategy in terms of Go to Market and channel strategy and develop strategic plans.
• Overall responsibility for managing solid IC governance process through a rigorous internal and external IC review mechanism, ensuring optimization of IC performance and network, operating with the standards expected by Stryker.

Skills & Experienced Required

• Bachelor’s degree in finance, Marketing, Business, Management or applicable discipline required; master’s degree preferred.
• >6 years professional commercial experience across commercial leadership, sales channel management, finance, compliance, logistics management or market access.
• Strong leadership and influencing skills, strategic and tactical skills, excellent analytical skills, with the ability to conceptualize, structure and develop analyses.
• Excellent inter-personal skills including developing relationships at all levels in an organization and directly influencing business objectives.
• Demonstrated ability to make effective decisions independently and to work in a challenging environment with a natural ability to perform under stress.
• Strong organizational, planning, and follow-up skills and ability to hold others accountable.
• Travel Up to 20%-30% (in Japan and regional) may be required.