This candidate will strive to optimize and improve the customer journey holistically while balancing business needs, brand priorities and technical limitations. The ideal candidate for this role is analytical, a creative thinker, an excellent collaborator and a self-starter that is comfortable operating in a rapidly changing environment.What You'll Do
Partner with Senior Manager on test selection, sizing, prioritization, experience ideation, test design, audience selection, creative direction, strategy alignment
Gather and organize needed actions to active a test
Own build notes, partner with team and technical managers to define test requirements
Provide daily updates on test status, needed actions, and risks/issues
Own test brief for test design for UX and Digital Partners
Manages changes during the UX Development portion of the project workflow.
Acts as a first line of support for cross-functional teams when production issues occur.
Proactively seeks out opportunities to learn more about business processes and systems
Support test iterations based on post test analytics
Builds competitive sweeps of the marketplace to help the team stay informed with new and innovative experiences.
Bachelor’s Degree or equivalent work experience.
3 years of marketing, product or merchandising planning and execution experience in retail/ecommerce.
Proficiency with organizational programs (OneDrive, SharePoint, SmartSheet, Airtable).
Knowledge of with ecommerce content management and testing tools (CMS, Optimizely, TestFlight)
Understanding of ecommerce content management processes, including direct experience with site and app tools and technologies.
Experience in managing and communicating deliverables for multiple projects at any given time.
Highly process-oriented with superior skills in defining business processes.
Self-motivated, assertive and driven. Ability to work well independently and within a group setting while mindful of time-management and efficiencies.
Superior ability to multi-task and track many moving parts.
Ability to influence and coordinate activities among cross-functional and cross-brand teams.
Thrives and remains poised in a fast-paced environment.
Must be highly detailed oriented.
Excellent oral, written communication and interpersonal skills, as well as an ability to work effectively with all levels within the organization.
Skills Required
- Bachelor's Degree or equivalent work experience
- 3 years of marketing, product or merchandising planning and execution experience
- Proficiency with OneDrive, SharePoint, SmartSheet, Airtable
- Knowledge of ecommerce content management and testing tools
- Experience managing and communicating deliverables for multiple projects
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands. Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco. Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next. Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead. We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
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