Associate Manager, Email Operations

Reposted 8 Days Ago
Be an Early Applicant
New York, NY
In-Office
71K-80K Annually
Junior
Digital Media
The Role
The Email Operations Associate Manager is responsible for creating and maintaining email templates, overseeing automated user journeys, QA testing, and ensuring email best practices for multiple brands and markets.
Summary Generated by Built In
Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.Job Description

Location:

New York, NY

Condé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, among many others. The company's award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month. 

The Email Operations Associate Manager is a technical role responsible for creating, updating, and maintaining email newsletter templates, automated user journeys, email personalization and testing the email user experience for accuracy. This role supports email newsletters operationally across 12+ markets and 16+ brands including Vogue; Architectural Digest; Vanity Fair; GQ; WIRED.
Key Duties & Responsibilities

  • Create and update email templates based on brand requests and email strategy

  • QA email campaigns for clarity, grammar, spelling, link functionality and inbox display

  • Set-up, QA, and launch automated email flows

  • Follow and enforce email best practices for healthy deliverability and active user engagement

  • Enforce brand design guidelines

  • Follow and enforce data privacy protection regulations across the US and all international markets

  • Regularly audit email user experience across all markets

  • Maintain close working relationships with cross functional teams

Essential Skills & Requirements

  • Minimum 1-2 years experience working in email or a similar role

  • Minimum 1-2 years experience working directly in an ESP or marketing automation tool. Sailthru experience is a plus

  • Ability to prioritize and manage multiple tasks simultaneously in a fast-paced working environment

  • Proficiency with Google documents & spreadsheets (or Excel/Word)

  • Strong creative problem solving skills

  • Strong attention to detail

  • Excellent communication skills, both written and verbal

  • Ability to communicate technical information with non technical stakeholders

  • Intermediate working knowledge of HTML/CSS code

  • Ability to work independently and within a cross-functional team

  • Working knowledge of 1st and 3rd party data is a plus

This is a guild position.

The expected base salary range for this position is from $71,000-$80,000. Salary offers are based on a wide range of factors including but not limited to relevant skills, training, experience, and education.

What happens next?

If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.

Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.

Top Skills

CSS
Excel
Google Documents
HTML
Sailthru
Spreadsheets
Word
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The Company
HQ: New York, NY
7,216 Employees

What We Do

Condé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, among many others. The company's award-winning content reaches 88 million consumers in print, 419 million in digital and 432 million across social platforms, and generates more than 1 billion video views each month.

The company is headquartered in New York and London, and operates in 32 markets worldwide including China, France, Germany, India, Italy, Japan, Mexico and Latin America, Russia, Spain and Taiwan. Launched in 2011, Condé Nast Entertainment is an award-winning production and distribution studio that creates programming across film, television, social and digital video and virtual reality.

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