As a Consulting Services Associate Manager, you will lead a team of consultants responsible for delivering Epicor products and managing client engagements. You will be responsible for setting objectives, coaching your team, and supporting both people management and technical leadership.
What you will be doing:
- Set objectives, assign and prioritize work tasks for CS team members, and track progress while coaching on project delivery methods to accelerate backlog consumption and increase revenue
- Provide input into the vision, strategy, and execution of Epicor’s consulting services business, ensuring alignment with company objectives and client needs
- Monitor and communicate internal expectations on key business metrics, identify staff training and development needs, and help evolve CS processes and standards
- Assist with sales and consulting questions during customer discovery, and support pre-sales presentations, services planning, proposal development, and work planning
- Undertake consulting tasks related to your area of expertise and foster collaboration across teams to maintain a focus on customer satisfaction and success
What you will likely bring:
- 7+ years of applicable experience with demonstrated success and knowledge in the software industry
- 2+ years of experience managing and developing employees
- 2+ years of EDI product support or consulting experience preferred
- Ongoing technical certifications to stay current with industry trends
- Bachelor’s degree or equivalent experience
What Could Set You Apart:
- Ability to present in sales meetings, both face-to-face and remotely, and foster teamwork across diverse teams
- Strong analytical and problem-solving skills, with effective communication across customers, consultants, executives, and co-workers
- Proven organizational, project management, and time management skills, with relevant product, technical, and process knowledge
Join us at Epicor, where your success is our success. Apply today and be part of a team that values proactive, proud, and collaborative partners!
#LI-TO1 #LI-REMOTE
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Range:
Minimum: $70,000 USD Maximum: $200,000 USDThe salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.
Recruiter:
Tola OlagbajuTop Skills
What We Do
We’re the Digital Brains of Our Customers’ Operations
We help businesses stay future-ready with cognitive ERP that connects people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
Why Work With Us
Our policies are built on mutual trust, support, and a commitment to maintaining a healthy work-life balance. That's why we encourage you to take the time off you need to rest, recharge, and reconnect.
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