As an Associate Manager Business Applications, you will drive the systems (Salesforce) that power commercial success. In this role, you will lead and contribute to critical platforms and integrations that keep teams connected and performing at their best. If you enjoy balancing hands-on technical execution with team leadership, this is your opportunity to make a measurable impact in a fast-paced, enterprise environment.
What You Will Do
- Lead, coach, and develop a team of Business and Platform Analysts, setting clear priorities, workload distribution, and delivery expectations
- Manage end-to-end incident response by serving as escalation lead, resolving high-impact production issues within defined service levels
- Execute and oversee user acceptance testing (UAT), including test script creation, defect tracking, and release validation
- Troubleshoot and resolve complex issues across Salesforce, mobile applications, CPQ systems, and integrations
- Prioritize and execute work across incidents, enhancements, administrative tasks, and production support to meet delivery timelines
- Participate in on-call rotation to restore service during critical incidents and ensure continuity of operations
- Maintain and improve documentation, standard operating procedures, and knowledge base to support consistent delivery
- Identify and implement process improvements that increase delivery efficiency, release quality, and operational predictability
What You Will Need
Required
- Bachelor’s degree
- Minimum 6 years of experience supporting Salesforce or enterprise CRM platforms
- Experience in incident management, system enhancements, and release cycles in enterprise applications
Preferred
- Minimum 2 years of people management or team leadership experience
- Experience working within the medical-technology (med-tech) space
- Experience supporting healthcare CRM and integrated to mobile applications, such as CPQ, SAP or ServiceMax
- Experience working in large, matrixed, or regulated enterprise environments
- Salesforce or related platform certification
United States of America Pay Ranges:
- USN: $102,600 - $171,000 USD Annual
- US5: $107,700 - $179,600 USD Annual
- US10: $112,900 - $188,100 USD Annual
- US15: $118,000 - $196,600 USD Annual
- US20: $123,100 - $205,200 USD Annual
- US30: $133,400 - $222,300 USD Annual
Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Skills Required
- Bachelor's degree
- Minimum 6 years of experience supporting Salesforce or enterprise CRM platforms
- Experience in incident management, system enhancements, and release cycles in enterprise applications
- Minimum 2 years of people management or team leadership experience
- Experience working within the medical-technology (med-tech) space
- Experience supporting healthcare CRM and integrated to mobile applications, such as CPQ, SAP or ServiceMax
- Experience working in large, matrixed, or regulated enterprise environments
- Salesforce or related platform certification
Stryker Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple medical plan options and added protections such as critical illness, accident, and hospital indemnity, plus mental health resources. Wellbeing programs, onsite gyms, and fitness/nutrition classes further reinforce the perceived strength of health benefits.
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Retirement Support — Retirement offerings are seen as strong, highlighted by a competitive 401(k) plan with company matching and potential discretionary contributions. These elements are often viewed as valuable pillars of total rewards.
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Strong & Reliable Incentives — Variable pay is viewed positively, with annual bonuses and sales commissions often lifting total compensation. Incentive plans are seen as a meaningful contributor to pay satisfaction in roles where performance drives earnings.
Stryker Insights
What We Do
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.
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