The Role
Lead and coach a team supporting Salesforce and enterprise CRM platforms. Manage incident response, on-call rotations, UAT, integrations, CPQ/SAP/ServiceMax support, release cycles, documentation, and process improvements to ensure operational continuity and delivery quality.
Summary Generated by Built In
Work Flexibility: Remote
Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
As an Associate Manager Business Applications, you will drive the systems (Salesforce) that power commercial success. In this role, you will lead and contribute to critical platforms and integrations that keep teams connected and performing at their best. If you enjoy balancing hands-on technical execution with team leadership, this is your opportunity to make a measurable impact in a fast-paced, enterprise environment.
What You Will Do
- Lead, coach, and develop a team of Business and Platform Analysts, setting clear priorities, workload distribution, and delivery expectations
- Manage end-to-end incident response by serving as escalation lead, resolving high-impact production issues within defined service levels
- Execute and oversee user acceptance testing (UAT), including test script creation, defect tracking, and release validation
- Troubleshoot and resolve complex issues across Salesforce, mobile applications, CPQ systems, and integrations
- Prioritize and execute work across incidents, enhancements, administrative tasks, and production support to meet delivery timelines
- Participate in on-call rotation to restore service during critical incidents and ensure continuity of operations
- Maintain and improve documentation, standard operating procedures, and knowledge base to support consistent delivery
- Identify and implement process improvements that increase delivery efficiency, release quality, and operational predictability
What You Will Need
Required
- Bachelor’s degree
- Minimum 6 years of experience supporting Salesforce or enterprise CRM platforms
- Experience in incident management, system enhancements, and release cycles in enterprise applications
Preferred
- Minimum 2 years of people management or team leadership experience
- Experience working within the medical-technology (med-tech) space
- Experience supporting healthcare CRM and integrated to mobile applications, such as CPQ, SAP or ServiceMax
- Experience working in large, matrixed, or regulated enterprise environments
- Salesforce or related platform certification
United States of America Pay Ranges:
- USN: $102,600 - $171,000 USD Annual
- US5: $107,700 - $179,600 USD Annual
- US10: $112,900 - $188,100 USD Annual
- US15: $118,000 - $196,600 USD Annual
- US20: $123,100 - $205,200 USD Annual
- US30: $133,400 - $222,300 USD Annual
Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Skills Required
- Bachelor's degree
- Minimum 6 years of experience supporting Salesforce or enterprise CRM platforms
- Experience in incident management, system enhancements, and release cycles in enterprise applications
- Minimum 2 years of people management or team leadership experience
- Experience working within the medical-technology (med-tech) space
- Experience supporting healthcare CRM integrated to mobile applications, such as CPQ, SAP or ServiceMax
- Experience working in large, matrixed, or regulated enterprise environments
- Salesforce or related platform certification
Inari Medical Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Inari Medical and has not been reviewed or approved by Inari Medical.
-
Fair & Transparent Compensation — Pay is considered competitive for many roles, with employees described as 'extremely happy' with total compensation including pay, stock, equity, and benefits. Feedback suggests above‑average salary levels across departments contribute to strong pay sentiment.
-
Healthcare Strength — Benefits include comprehensive medical, dental, and vision coverage, with 100% employer‑paid premiums for employees cited in multiple descriptions. Additional options like critical illness, accident, hospital indemnity, and wellness programs reinforce the healthcare offering.
-
Leave & Time Off Breadth — Time off is characterized by unlimited PTO, cited as a top benefit by employees. Paid holidays and flexible hours are also referenced, expanding the range of time‑off options.
Inari Medical Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Inari Medical, Inc. is a commercial-stage medical device company focused on developing products to treat and transform the lives of patients suffering from venous diseases.
