Note: Fidelity will not provide immigration sponsorship for this position.
The Purpose of This Role: - We are seeking an enthusiastic and detail-oriented Entry-Level Mainframe Systems Programmer to join our infrastructure team. This role provides an excellent opportunity to learn and support enterprise mainframe environments that power mission-critical business applications. The candidate will work alongside experienced system programmers to assist with system maintenance, software installation, automation, performance monitoring, and operational support.
The Value You Deliver
- Assist in the installation, configuration, and maintenance of IBM z/OS and related system software.
- Monitor mainframe system health, performance, and availability.
- Support system upgrades, patches, and maintenance activities.
- Help troubleshoot operating system, storage, networking, and middleware issues.
- Assist with automation and scheduling tools used in the mainframe environment.
- Support disaster recovery and business continuity testing activities.
- Create and maintain system documentation, procedures, and knowledge articles.
- Collaborate with application, operations, and infrastructure teams to resolve incidents.
- Participate in problem determination and root cause analysis under guidance from senior team members.
- Ensure compliance with organizational security and operational standards.
The Skills that are Key to this role
Technical / Behavioral
- Basic understanding of operating systems concepts.
- Knowledge of JCL (Job Control Language) and mainframe fundamentals is a plus.
- Familiarity with programming languages such as COBOL, REXX, Python, or Java is advantageous.
- Strong analytical and problem-solving skills.
- Good communication and teamwork abilities.
- Willingness to learn enterprise infrastructure technologies.
The Skills that are Good to Have for this role
- Exposure to IBM z/OS environment through coursework, internships, or certifications.
- Basic understanding of:
- JES2
- SDSF
- TSO/ISPF
- TSS/RACF
- DFSMS
- SMP/E
- CICS, DB2, or MQ
- Knowledge of scripting and automation concepts.
- Understanding of ITIL processes and incident management.
How Your Work Impacts the Organization
Your work helps ensure the reliability, security, and availability of the organization's critical business systems. By supporting the mainframe platform, you enable billions of business transactions to run seamlessly every day, contributing directly to operational excellence and customer satisfaction.
The Expertise We’re Looking For
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
Location : Westlake
Shift timings: 7 AM – 4 PM CST
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
- Basic understanding of operating systems concepts
- Strong analytical and problem-solving skills
- Good communication and teamwork abilities
- Willingness to learn enterprise infrastructure technologies
- Knowledge of JCL and mainframe fundamentals
- Familiarity with COBOL, REXX, Python, or Java
- Exposure to IBM z/OS through coursework, internships, or certifications
- Basic understanding of JES2, SDSF, TSO/ISPF, TSS/RACF, DFSMS, SMP/E, CICS, DB2, or MQ
- Knowledge of scripting and automation concepts
- Understanding of ITIL processes and incident management
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
