Associate Legal Operations Processor

Posted 7 Hours Ago
Be an Early Applicant
Charlotte, NC, USA
Hybrid
Entry level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Processes summonses, subpoenas, and other legal orders served on the bank, following state statutes, deadlines, procedures, and compliance requirements. Performs administrative and customer support tasks, communicates with internal stakeholders and external requestors, escalates issues, identifies operational and regulatory risks, and supports process improvements. Provides guidance to less experienced processors after completing eight weeks of training.
Summary Generated by Built In
Why Wells Fargo
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place.
Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About this role:
Wells Fargo is seeking Associate Legal Operations Processor in Legal Services as part of Consumer and Small Business Banking Operations. This role is in the Summons and Subpoenas department responding to legal orders served upon the bank for records. Learn more about the career areas and lines of business at wellsfargojobs.com .
In this role, you will:
  • Support more experienced processors with various operational tasks responding to legal orders while adhering to timeframes and state statutes requirements
  • Seek ways to improve work processes within established procedures
  • Perform routine administrative, operational, and customer support tasks relating to legal orders
  • Provide training to less experienced processors on internal processes and external state specific statutes
  • Receive direction from supervisor and escalate questions and issues to more experienced roles
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • Interact with internal stakeholders
  • Interact with external requestors, primarily through phone calls
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
  • 6+ months of Legal Operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Prior experience within the banking or financial services industry
  • Experience with legal order processing
  • Strong ability to read, analyze, and interpret legal documents
  • Demonstrated ability to identify potential operational issues and legal or regulatory risks
  • Proven ability to meet or exceed high productivity and quality standards
  • Ability to perform effectively in a fast-paced, high-demand environment while managing multiple priorities
  • Strong judgment and decision-making skills, with the ability to make timely and independent decisions in a results-driven environment
Job Expectations:
Schedule:
  • Monday-Friday 8:30am -5:00pm
  • Opportunities for Overtime, may become required due to business need
Training:
  • You will receive in-depth on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
  • Training will be for 8 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 8 weeks of training.
  • We're open from Monday - Friday 8:00am-5:00pm. Your regular work schedule will be based on business need and may include working at least one weekend day.
  • Position is Hybrid after training period
  • This position is not eligible for Visa sponsorship
Posting Location:
  • 1525 W W T Harris Blvd CHARLOTTE, NC
(Selected candidate must reside within a commutable distance to this location and must be able to work on-site at the posted location )
Posting End Date:
6 Sep 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Skills Required

  • At least 6 months of Legal Operations support experience, or equivalent work experience, training, military experience, or education
  • Ability to attend the full eight-week paid training program, Monday through Friday, 8:30 a.m. to 5:00 p.m.
  • Must reside within commuting distance of Charlotte, North Carolina, and work on-site at the posted location
  • Prior banking or financial services experience
  • Experience processing legal orders
  • Ability to read, analyze, and interpret legal documents
  • Ability to identify operational issues and legal or regulatory risks
  • Ability to meet high productivity and quality standards
  • Strong judgment, decision-making, prioritization, and independent decision-making skills

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength Health coverage begins on day one with comprehensive medical, dental, and vision options, and the company subsidizes a substantial share of premiums for U.S. employees (varying by compensation band).
  • Retirement Support A robust 401(k) program includes an employer match for eligible employees, with specifics laid out in plan materials and filings.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for eligible primary caregivers, alongside fertility coverage, adoption/surrogacy reimbursement, and lactation support.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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