GENERAL OVERVIEW
Receives, prepares, and processes specimens delivered to the laboratory. Responsible for answering telephone inquiries and stocking supplies.
ESSENTIAL RESPONSIBILITIES
- Registers patients and performs test order entry into laboratory information system accurately and efficiently to ensure proper testing and charges of patient account. (55%)
- Verifies specimen identification and prepares and processes specimens according to department procedures and protocols. (25%)
- Maintains the cleanliness of the work area and adequate supplies for efficient laboratory operations. Stocks supplies (5%)
- Provides support such as answering telephones, faxing reports, and send-outs. (5%)
- Mentors MLA students in specimen processing utilizing AHN policies and procedures. (5%)
- Orders, performs and results waived testing. (5%)
- Performs other duties as assigned or required.
QUALIFICATIONS
Minimum
- High School diploma or equivalent required.
Preferred
- Graduate of a medical assistant program or a phlebotomy program receiving a medical assistant or phlebotomy certificate preferred.
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What We Do
Highmark Health, a Pittsburgh, PA based enterprise that employs more than 40,000 people who serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia and Delaware as well as dental insurance, vision care and related health products through a national network of diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,800 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms. A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best. Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia and New York, with customers in all 50 states and the District of Columbia. We passionately serve individual consumers and fellow businesses alike. Our companies cover a diversified spectrum of essential health-related needs, including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative technology solutions. We’re also proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.
