About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.
Job Overview:
We are looking for an Associate IT Specialist to join our IT operations team at Harbinger Motors. We are a rapidly growing company with a dynamic team, seeking a versatile individual who can adapt to various roles and thrive in a fast-paced environment. The ideal candidate will be highly motivated with a strong eagerness to learn and grow. *Working hours for this role may be 9am-5pm or 12pm-8pm depending on business needs*
What You'll Do:
- Provide first-level technical support for desktops, laptops, printers, peripherals, and software
- Respond to service requests and incidents in a professional manner while meeting the designated SLA
- Prepare and deploy freshly provisioned computers
- Maintain an inventory of IT assets, including laptops, desktops, and accessories
- Install, configure, and upgrade desktop hardware and software components, including operating systems, drivers, and applications
- Stay up-to-date on the latest IT trends and technologies
Who You Are:
- High school diploma or equivalent; Bachelor's degree in IT or related field
- 1-2 years of experience in a technical support role, preferably in a desktop support or helpdesk role
- Familiarity with desktop hardware components, peripherals, and troubleshooting techniques
- Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users
- Strong problem-solving and troubleshooting skills, with attention to detail and accuracy
- Strong knowledge of Microsoft Windows operating systems (Windows 10/11) and common desktop applications such as Zoom, Slack, Microsoft Office.
- Able to lift and move equipment weighing up to 50 lbs unassisted.
Bonus Points
- Eager to learn and proactively take on new challenges
- Experience supporting employees in an office environment
- Experience with ITIL or other IT service management methodologies
- Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar are a plus
- Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k, HSA, FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens
Harbinger Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harbinger and has not been reviewed or approved by Harbinger.
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Fair & Transparent Compensation — Pay is considered competitive for its market and stage, and feedback suggests ranges are posted and compensation is communicated clearly in listings.
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Healthcare Strength — Health coverage is highlighted as 100% employer‑paid for employees across postings, indicating strong medical, dental, and vision support.
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Leave & Time Off Breadth — Time off is described as generous, with parental leave and an annual vacation bonus appearing alongside core PTO.
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What We Do
Harbinger is a commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger's best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to support the growing demand for medium-duty EVs. Leveraging a foundation of proprietary, in-house developed vehicle technologies designed specifically for commercial vehicles, Harbinger is bringing a first-of-its-kind EV platform to market, priced for zero acquisition premium. Harbinger: familiar form, revolutionary foundation.
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