Associate IT Analyst (Epic) - Remote

Posted 2 Days Ago
Hiring Remotely in Independence, MO, USA
In-Office or Remote
53K-89K Annually
Entry level
Healthtech
The Role
Provide day-to-day support and optimization of Epic inpatient applications. Analyze clinical workflows, evaluate releases, develop and execute test plans, manage incidents/changes, provide on-call support, and coordinate small implementations or project components.
Summary Generated by Built In

City/State

Virginia Beach, VA

Work Shift

First (Days)

Overview:

Sentara is hiring an Associate IT Analyst (Epic)!

This position is fully remote.

Overview

Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases.
An Entry Professional applies broad theoretical job knowledge typically obtained through advanced education.

Responsibilities typically include:

• Work is closely supervised.

• Problems faced are not typically difficult or complex.

• Explains facts, policies, and practices related to the job area.

Education
  • 0 to 2 years of relevant experience with a degree (Required)

or

  • 3 years of relevant experience without a degree (Required)
Certification/Licensure
  • No specific certification or licensure requirements
Experience
  • 0 to 3 years of relevant experience (Required)
  • Exposure to inpatient hospital setting and related workflows (Required)

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $53,476.80 - $89,128.00. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Talroo-IT

Keywords: Epic, inpatient hospital setting, inpatient hospital workflows, inpatient clinical workflows, inpatient physician workflows, Epic Inpatient applications

.

Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff.  Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Skills Required

  • 0-3 years of relevant experience
  • 0-2 years with a degree or 3 years without a degree (education/experience equivalency)
  • Exposure to inpatient hospital setting and related clinical workflows
  • Experience with Epic (Epic inpatient applications)
  • Ability to provide daily on-call support for application-related issues

Sentara Healthcare Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sentara Healthcare and has not been reviewed or approved by Sentara Healthcare.

  • Parental & Family Support Four weeks of paid parental leave at full base pay and two weeks of job‑protected family caregiver leave support major life and care needs. Emergency back‑up care and reimbursements for infertility, adoption, and surrogacy further bolster family support.
  • Retirement Support A 401(A) plan alongside 403(B)/401(K) employer matching is designed to strengthen long‑term financial security. Company‑paid life insurance with buy‑up options adds additional protection for families.
  • Flexible Benefits Choice of medical plan designs and dental/vision options enables tailoring coverage to individual needs. An annual election between tuition assistance and student‑loan repayment offers flexibility to align with financial or education priorities.

Sentara Healthcare Insights

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The Company
HQ: Norfolk, VA
10,975 Employees
Year Founded: 1888

What We Do

Sentara Healthcare celebrates a 130-year history of innovation, compassion and community benefit. Based in Norfolk, VA, Sentara is a diverse not-for-profit family of 12 hospitals, an array of integrated services and a team of nearly 30,000 strong on a mission to improve health every day. This mandate is pursued through a disciplined strategy to achieve Top 10% performance in key measures through shared best practices, transformation of primary care through clinical integration and strategic growth that adds value to the communities we serve in Virginia and North Carolina.

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