Associate IT Administrator

Division or Field Office:

Enterprise IT Infrastructure & Operations Division

Department of Position: Infrastructure Admn & Ops Dept

Work from:

Corporate Office in Erie, Pa Salary Range:

$60,677.00 - $96,925.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Performs upgrades and modifications to existing networks, systems and databases that are incremental in nature. Performs regular testing of systems to ensure performance metrics are being met. Actions affect non-critical system components with a limited number of stakeholders. May perform duties in one or more of the following disciplines: Database, System, Network, Middleware

What You'll Do:

This role will provide ongoing support of reporting and printing functionality within CA View/Deliver, batch management and processing within CA7/CA11 on the Mainframe, as well as provide opportunities for increased automation and efficiency in the mainframe space.

What Makes You Stand Out:

• Familiarity with Mainframe technology and applicable tools. (I.e. TSO, ISPF, JCL)
• Familiarity with Broadcom CA View software product and vendor protocol processes.

• Performs administration of networks, systems and databases including investigation and diagnostics of problems that are basic and limited in scope.
• Performs basic upgrades, troubleshoots and fixes of network hardware and software issues.
• Implements, maintains, modifies and supports assigned applications. Works in conjunction with appropriate IT staff to complete project plans, define project scope and participates in systems integration activities.
• Develops processing standards for monitoring systems and designs programs and/or scripts to automate system processes.
• Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.
• Analyzes requests for technology changes and customization by consulting with end-user and other IT disciplines to determine requirement. Assesses system impact of proposed changes and makes recommendations that ensure consistency with existing system standards and future system implementation goals.
• Participates as a team member and contributes to team projects.

The first seven duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

• Self-Development
• Collaborates
• Cultivates Innovation
• Instills Trust
• Decision Quality
• Values Diversity
• Nimble Learning
• Customer Focus
• Optimizes Work Processes
• Ensures Accountability
• Coding And Converting
• Information Management Skills
• Job-Specific Knowledge
• Proofing Text And Numbers
• Using Tables And Graphs

Minimum Educational Requirements and Experience Equivalencies:

• Bachelor's degree in IT, MIS, Business or related field; or
• Associate's degree in technical field, plus two years' related experience; or
• High school diploma plus four years' related experience.

• Lifting/Moving 0-20 lbs; Occasional ( 20%)
• Lifting/Moving 20-50 lbs; Occasional ( 20%)
• Ability to move over 50 lbs using lifting aide equipment; Rarely
• Driving; Occasional ( 20%)
• Pushing/Pulling/moving objects, equipment with wheels; Rarely
• Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
• Climbing/accessing heights; Rarely