Why This Role Matters
What You'll Own
- Identify, engage, and qualify D2C merchants through inbound and outbound sales channels.
- Connect with eCommerce brands, marketplace sellers, and digital-first businesses to understand their working capital requirements.
- Educate merchants on lending products, including unsecured business loans, working capital financing, credit lines, and cash flow-based financing.
- Understand merchant business models, inventory cycles, sales patterns, advertising investments, and repayment capacity to recommend suitable financing solutions.
- Guide merchants through the complete application journey, including documentation, KYC, onboarding, and loan processing.
- Collaborate closely with Credit, Risk, and Operations teams to ensure seamless underwriting and loan disbursal.
- Maintain accurate CRM records, sales pipeline updates, and follow-up schedules.
- Consistently achieve monthly targets across merchant acquisition, application conversion, sanctioned value, and loan disbursals.
- Ensure compliance with internal lending policies, regulatory requirements, and operational processes.
- Build long-term relationships with merchants while delivering an excellent customer experience throughout the lending journey.
Who You Are
- 1–4 years of experience in inside sales, fintech sales, merchant acquisition, NBFC lending, payments, or B2B financial products.
- Experience working with D2C brands, MSMEs, eCommerce sellers, or digital-first businesses is highly preferred.
- Prior exposure to lending, business loans, or credit products is a strong advantage.
- Excellent communication, negotiation, and consultative selling skills.
- Strong understanding of D2C business models, merchant cash flows, and working capital requirements.
- Comfortable engaging with founders, business owners, and finance stakeholders.
- Proficient with CRM platforms, Microsoft Excel, and structured pipeline management.
- Able to explain financial products and lending concepts in a simple and compelling manner.
- Fluent in English, with working proficiency in Hindi preferred.
- Self-driven, target-oriented, and capable of managing multiple merchant conversations simultaneously.
- Comfortable interpreting basic business metrics such as revenue, profitability, and cash flow to assess financing needs.
Why GoKwik
Skills Required
- 1-4 years experience in inside sales, fintech sales, merchant acquisition, NBFC lending, payments, or B2B financial products.
- Experience working with D2C brands, MSMEs, eCommerce sellers, or digital-first businesses.
- Prior exposure to lending, business loans, or credit products.
- Excellent communication, negotiation, and consultative selling skills.
- Strong understanding of D2C business models, merchant cash flows, and working capital requirements.
- Comfortable engaging with founders, business owners, and finance stakeholders.
- Proficient with CRM platforms.
- Proficient with Microsoft Excel.
- Able to explain financial products and lending concepts clearly.
- Fluent in English (working proficiency in Hindi preferred).
- Self-driven, target-oriented, and able to manage multiple merchant conversations simultaneously.
- Comfortable interpreting basic business metrics such as revenue, profitability, and cash flow.
What We Do
GoKwik is a data & technology led enabler, building a full-stack solution suite for eCommerce and D2C brands to help them unlock business growth. Embarked on a mission to democratise the shopping experience, GoKwik enables eCommerce brands to deliver superlative customer experience across the shopping funnel thereby boosting conversion rates and revenue growth. It also solves for other critical pain points of the industry such as COD RTO (Return to Origin) and helps brands manage the RTO problem while offering COD as a payment channel. With its recent addition of a third product: KwikChat, GoKwik is solving for low ROIs on marketing campaigns through 30+ Whatsapp use cases such as abandoned cart recovery, click to whatsapp ad campaigns & headless checkout. 1 in 3 shoppers is already shopping on the GoKwik network that has helped 500+ brands scale their businesses with higher GMV realisation & profit margins. It is helmed by Chirag Taneja (Co-Founder and Chief Executive Officer), Vivek Bajpai (Co-Founder and Chief Technology Officer), and Ankush Talwar (Co-Founder and Chief Data Scientist). GoKwik is backed by investors such as Sequoia Capital, Matrix Partners India, RTP Global & Think Investments. GoKwik's team has deep knowledge in the space of eCommerce with people having previous experience in Flipkart, Razorpay, Swiggy, Myntra, Nykaa, and more.
