Associate Infrastructure Engineer

Key Responsibilities:

• Learning and Development
• Participate in training sessions and mentorship programs to build foundational knowledge of IT infrastructure and tools.
• Shadow senior engineers to understand day-to-day tasks and workflows.
• System Support and Maintenance
• Assist in monitoring system performance, identifying basic issues, and escalating them to the appropriate team members.
• Support patch management and routine updates under supervision.
• Contribute to maintaining backups and supporting recovery processes.
• Support senior engineers in automation of security and infrastructure testing.
• Contribute to creating infrastructure-as-code (IAC) templates for production web development teams.
• Documentation and Reporting
• Help update and maintain documentation for infrastructure configurations, procedures, and troubleshooting guides.
• Prepare simple reports on system health and performance as guided by senior engineers.
• Prepare dashboards showing progress against key internal performance metrics
• Security and Compliance Support
• Learn and assist in implementing basic security compliance tasks, such as monitoring vulnerabilities and applying security patches.
• Participate in audits and compliance checks under the guidance of senior team members.
• Collaboration and Teamwork
• Collaborate with team members to complete assigned tasks and projects.
• Provide basic support to end-users, escalating complex issues as needed.

Required Skills and Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Basic understanding of IT infrastructure components, such as servers, networks, and storage systems.
• Familiarity with scripting languages like Python, PowerShell, Bash, Javascript.
• Familiarity with SQL Queries: Ability to write, optimize, and troubleshoot SQL queries for data retrieval and analysis. 
• Strong problem-solving and organizational skills.
• Willingness to learn and adapt to new technologies.
• Excellent communication and teamwork abilities.

What We Offer:

• Comprehensive training and mentorship to build your technical skills.
• Exposure to real-world IT infrastructure and security compliance processes.
• Competitive compensation and benefits package.
• A diverse and inclusive work environment that supports your growth and career development.