At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a dynamic Associate Operations to join our Operations team. In this role, you will be responsible for leading a large delivery team of over 25 professionals, driving process integrity, and ensuring data-driven decision-making across our regional operations.
You will join a collaborative, fast-paced team focused on operational excellence, continuous learning, and executing scalable solutions for our clients.
What You’ll DoIn this role, you will:
Lead Operations & Performance: Manage and develop a team of 25+ direct reports to meet strategic targets, optimize project delivery, and improve revenue outcomes.
Collaborate for Operational Efficiency: Partner closely with internal stakeholders and cross-functional teams to streamline workflows, manage basic IT and local area network (LAN) requirements, and execute cost-optimization initiatives.
Ensure Process Compliance: Maintain strict adherence to organizational standards, data security policies, and process compliance guidelines while fostering a culture of high integrity.
The ideal candidate will have:
Team Leadership Experience: Demonstrated experience managing and scaling a minimum team size of 25 team members in a target-oriented environment.
Technical & Data Expertise: Strong knowledge of Microsoft Excel, Microsoft Word, and Management Information Systems (MIS) reports to drive data-backed operational decisions.
Problem-Solving & Adaptability: Proven ability in strategic project management, cost optimization, and adapting seamlessly to flexible working hours or relocation needs.
Skills Required
- Manage and scale a team of 25+ direct reports
- Operations leadership experience meeting strategic targets and optimizing project delivery
- Strong proficiency in Microsoft Excel
- Proficiency in Microsoft Word
- Experience using Management Information Systems (MIS) reports for decision-making
- Familiarity with basic IT support and Local Area Network (LAN) requirements
- Experience in strategic project management and cost optimization
- Ability to maintain process compliance and adhere to data security policies
- Willingness to work flexible hours or relocate as needed
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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