Associate II, Inside Sales

Reposted 11 Days Ago
Be an Early Applicant
East Providence, RI
In-Office
Mid level
Industrial • Manufacturing
The Role
The role involves managing accounts, increasing sales, responding to inquiries, and training new staff while working collaboratively to achieve customer satisfaction.
Summary Generated by Built In

Nordson EFD, a global leader in Engineered Fluid Dispensing, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Essential Job Duties and Responsibilities

· Increase share of Nordson EFD Top 1K Products sold in the territory

· Owns the defined account list and the region, understanding the construct and nuances of the region and developing

action plans and strategies to grow that customer base beyond expected economic growth

· Responds to technical and commercial inquiries from customers and prospects in a prompt manner, addressing any

customer troubleshooting or training assistance, requests for quotations, equipment recommendations and

demonstrations

· Proactively contacts customers in account list and sales region, supporting past supply of Nordson EFD product and

developing new opportunities within each customer location

· Reports on the region, including monthly forecasts, activities, key actions, key accounts and annual sales plans and key

initiatives

· Utilizes all available sales tools, including CRM / C4C, sales presentations, demo equipment, Road Shows and Trade

Shows.

· Works with diverse groups to ensure customer satisfaction, including Customer Service (CSG), Tech Services,

Shipping/Logistics, Engineering, and more

· Works with Marketing to support lead generation, product growth, product strategies and pricing, trade shows, and more,

including MarComm and Product Line Managers (PLM)

· Travels throughout assigned territory to meet with regular and prospective customers, focused on becoming each

customer’s manufacturing partner and fluid dispense expert

· Provides training assistance for new salespeople or new sales training manuals/protocol

· Understands all Nordson entities, their key products, and their key sales offerings. Works to ensure Nordson is

successful, no matter how the sales credit is applied

· Other duties as assigned

Education and Experience Requirements

· Bachelor’s Degree with superior sales skills

· At least 5 years of previous sales experience,

· In lieu of degree, equivalent experience & education may be considered

· B2B Sales experience preferred

· Enjoy building relationships and connecting with others

· Enjoys travel

· Proficient in all Microsoft Office applications

Skills and Abilities

· Comfortable with customer face to face interaction

· Electrical and Mechanical technical aptitude

· Strong technical and selling skills

· Goal orientated self starter

Working Conditions and Physical Demands

Office or Manufacturing environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required

None

Interested?

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson EFD

Nordson EFD is a world-leading designer and manufacturer of fluid dispensing systems and single-use fluid packaging. By joining our team today, you will help us bring innovative ideas to life. Nordson EFD is a global team that works to create systems and consumables that improve the fluid dispensing process. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson EFD. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

Top Skills

C4C
CRM
Microsoft Office Applications
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The Company
Sydney, Sydney
2,445 Employees
Year Founded: 1954

What We Do

Nordson is a team of 7,300 global employees thriving in an environment where they are supported and encouraged to be their best. Working side by side, we build meaningful connections with each other and our customers.

Together, we deliver products that are solutions, and they’re likely touching your life every day. Have you ever changed a diaper? Opened a box of cereal? Used a smart phone or driven a car? Then we’ve already met.

At Nordson, we take pride in being an outstanding corporate citizen and strongly believe in sharing our success with the communities where our employees live and work. Whether you’re working in one of our labs, offices or manufacturing facilities, your efforts will enable our customers to succeed and our company to continuously improve and grow.

We engineer, manufacture and market differentiated products and systems used for precision dispensing and processing in a variety of end markets, from packaging to transportation and medical to electronics.

Founded in 1954, we operate under the values of integrity, respect for people, customer passion, energy and excellence. Nordson is headquartered in the United States in Westlake, Ohio, and has direct operations in more than 30 countries to support our products and systems with application expertise and a direct global sales and service organization

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