Associate General Manager

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, General Catalyst, and Khosla Ventures. 

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

Introduction:

As the Assistant General Manager for our Government Business Unit, you will play a pivotal role in expanding Sword's presence in the government sector, specifically targeting the Defense Health Agency and the Veterans Administration. You will be responsible for identifying opportunities, managing pre-acquisition activities, and responding effectively to RFPs. Your role will also involve accessing and leveraging government contracting vehicles, leading the FedRamp process, attending key conferences, and managing billing processes through CPT or ICD-10 codes. You will be instrumental in establishing a metrics-based culture of trust and accountability within the team.

What you'll be doing:

• Spearheading Sword’s entry and expansion in the government health sector, particularly with the Defense Health Agency, Department of Defense, Veterans Health Administration, and other federally funded agencies.
• Developing and implementing strategies for identifying and responding to government opportunities, including RFPs and pre-acquisition activities.
• Securing and managing government contracting vehicles to facilitate sales.
• Leading the cross-functional effort for the FedRamp and/or ATO process, ensuring compliance and effective collaboration.
• Representing Sword at key conferences and meetings, building and sustaining government client relationships.
• Innovating billing and coding processes for government entities, ensuring efficiency and compliance.
• Building and qualifying pipeline across DoD, VHA, Medicaid, and other federal government programs
• Helping define and refine pipeline stages, assisting in progressing pipeline through stages, keeping records of the same, and forecasting bookings attainment
• Assisting in getting conversations with key stakeholders (e.g., Contracting officers, physical therapists, unit commanders, senior operators, Chief medical officers, etc.)
• Managing initial implementations of Sword at federally funded organizations to ensure the necessary training, systems, and adoption are in place and successful.
• Fostering a culture of trust, accountability, and positive problem-solving within the team.

What you need to have:

• More than 6 years of experience.
• Proven ability to lead and integrate business and technical teams in the government health sector.
• Deep knowledge of U.S. government healthcare systems, procurement processes, and contracting vehicles.
• Expertise in ROI analysis and strategy development within government health technology sales.
• Proficiency in data analysis tools relevant to government contracting and health technology.
• Skills in developing and executing engagement strategies with government clients.
• In-depth understanding of the enterprise sales process in the government sector.
• Creativity in problem-solving and material development for government market entry.
• Personality traits: Multitasking ability, resilience in the face of obstacles, curiosity, and open-mindedness, competitive, humble, honest.

US Sword Benefits & Perks: *Eligibility: Full-time employees regularly working 25+ hours per week

Comprehensive health, dental and vision insurance*

Equity Shares*

Discretionary PTO Plan*

Parental leave*

401(k)

Flexible working hours

Remote-first Company

Internet Stipend for remote working

Paid Company Holidays

Free Digital Therapist for you and your family

*Eligibility: Full-time employees regularly working 25+ hours per week

Portugal - Sword Benefits:

Health, dental and vision Insurance

Meal Allowance

Equity Shares

Portugal - Sword Perks:

Remote Work Allowance

Flexible working hours

Work from home

Unlimited Vacation

Snacks and Beverages

English Class

Unlimited access to Coursera Learning Platform

*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.*

SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.