Associate Experience Manager

Job Title: Associate Experience Manager

Reports To: Executive Director

Summary: The Associate Experience Manager will provide direct support to the associates at Village Park Alpharetta

Responsibilities and Duties:

• Manage the entire associate on boarding process including but not limited to posting job requisitions, conducting interviews, and gathering all required associate documentation required by the state and Galerie Management regulations
• Completing reference checks on all new associates
• Responsible for managing and conducting our new associate orientation, Galerie University
• Ensure that Village Park Alpharetta associates are following all Galerie Management policies and procedures
• Assist the Business Office Manager with all aspects of the associate files
• Conduct training and development strategies with associates
• Utilize associate recognition programs and prioritize associate morale
• Ensuring associate uniform compliance for all departments
• Engage in all associate meeting on a monthly basis
• Maintain training records to include course content, instructor, agendas, and rosters
• Advise employees when certifications are about to expire and notify Department heads and Administrator if employee is out of compliance
• Setup employees in computer software, scan in the information, and show the employee how to use the time clock and email
• Serve as the Workers Compensation Coordinator for the community
• Participate in the Manager on Duty Program

Education and Experience: 

• Bachelor's degree from a four-year college or university in Human Resources or a related field; or two to three years of related experience and/or training; or equivalent combination of education and experience
• Senior living experience a plus
• Paycom experience a plus

Knowledge and Skills: 

• In-depth knowledge of candidate sourcing techniques
• Understanding of staffing tools and electronic job boards
• Strong communication skills
• Ability to be an active listener
• Ability to build relationships with others

Working Conditions: Specific physical requirements are outlined in accordance with the American Disabilities Act of 1990 (ADA)

• Requires interaction with co-workers, residents, or vendors
• Occasional weekend, evening, or night work if needed to ensure shift coverage
• On-call on an as needed basis
• 100% time spent on site in community setting
• Possible exposure to communicable disease and infections
• Exposure to latex
• Possible exposure to blood-borne pathogens

Physical Demands:

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Vision
• Ability to lift up to 50 pounds