Associate, Events & Experiences

Job Title: Associate, Events & Experiences
Department: Events & Experiences
Reports To: Manager, Events & Experiences
Location: This position is 100% in-person in Chicago / United Center (In-Office)
Hours: Standard business hours are 9:00 am - 5:00 pm / Monday - Friday. However, all positions require non-traditional hours (nights, weekends, holidays) based on the event schedule.
Status: Full-time, Seasonal, Non-Exempt
Duration: 2026-2027 NHL Regular Season (September through April - possibly longer if team makes the playoffs)
# Direct Reports: None
Compensation: $21.00 per hour, 30 - 40 hours per week

Role Summary:

The Chicago Blackhawks are seeking a highly motivated self-starter individual as our Associate, Events and Experience. As the Associate, Events & Experience, this position will be primarily responsible for the day-to-day execution of all Blackhawks events and activations. This is including but not limited to the coordination of lead up event production needs, support for our team of Events & Experience Part Time Team Members, and the setup, teardown and logistics of game activations all with the goal of delivering an elite fan experience.

Primary Responsibilities:

• Plan and coordinate logistics for assigned events, from conception to execution, and ensure every aspect reflects an impeccable eye for detail

• Assist with the set-up, execution, and tear down of various team events including home games and brand activations

• Play a key role in the booking and onsite logistics for all in-game and event entertainment

• Serve as the onsite contact for all pregame and intermission entertainment groups

• Prepare and coordinate administrative materials for department, entertainers, and part-time staff prior to each game

• Work with stage managers on the execution of all live Game Presentation elements and production for Blackhawks home games (tv timeouts, host segments, etc.)

• Setup, teardown and coordination of all production elements in-bowl for Blackhawks home games and events

• Support the coordination of Events and Experience part-time staff members

• Support Blackhawks Mascot Tommy Hawk with administrative planning for appearances both in game and external

• Research trends and innovative practices to integrate into future events to continually raise the bar and increase engagement

• Perform all other duties as needed

Qualifications & Requirements:

• Bachelor’s degree in marketing or related field

• 1+ years’ experience in event management, preferably in sports and entertainment or special events

• Must be able to work a flexible schedule, including nights, weekends, and holidays as dictated by the event and game schedules

• Exceptional organization and time management skills and the ability to organize resources, establish priorities and develop, plan, and implement short- and long-range goals

• Strong interpersonal skills with ability to ensure excellent customer service to both fans and vendor partners

• Team player, ability to work well under pressure in a fast paced environment

• Proactive and proficient problem-solving skills

• Strong attention to detail and accuracy

• Ability to manage multiple projects simultaneously and prioritize competing demands to effectively meet deadlines

• Demonstrates Chicago Blackhawks core values of integrity, curiosity, empathy, collaboration, and originality

What It’s Like Working Here:

The Chicago Blackhawks experience isn’t just on the ice. Our office, located in the United Center, promotes a fun, engaging, fast-paced and collaborative atmosphere where we can celebrate both hockey and each other. Our commitment to curating an environment where all individuals feel empowered to bring their best self to work each day can be seen throughout our organization. Whether you are a job seeker looking to join the organization, a current member of our amazing team, or someone looking to help support our mission, our goal is the same – to reimagine the potential of hockey through memorable, inclusive experiences.

Perks and Benefits:

Competitive total rewards package, full benefits (medical, dental, vision, 401k matching, paid life insurance), employee assistance program (EAP), comprehensive PTO package, social events, volunteer opportunities, and learning and development. Employer-paid breakfast, lunch, parking, on-site gym and training classes, discounted access to events at the United Center, and more.

The Team:

The Chicago Blackhawks started their journey as one of the NHL’s “Original Six” professional ice hockey teams in 1926. Members of the Central Division in the NHL’s Western Conference and six-time Stanley Cup Champions (1934, 1938, 1961, 2010, 2013, 2015), the team calls the United Center home.

Each day the Team works to uphold our mission to reimagine the potential of hockey. At its core, the team and greater organization uphold its mission through its core values centered around integrity, curiosity, empathy, collaboration, and originality. They are fiercely dedicated to evolving and delivering new and legendary fan experiences and captivating new and diverse audiences, both on and off the ice. As part of their unwavering commitment to drive impact and purpose in the Chicago community, the organization opened the Fifth Third Arena - now Blackhawks Ice Center - (the team’s official practice facility and community space for youth hockey development), continues to make expansions to the Chicago Blackhawks Foundation, and acquired the AHL team the Rockford IceHogs.

The Chicago Blackhawks continue to grow in its commitments to honor and celebrate Black Hawk's legacy by offering our platforms, making meaningful contributions, collaborating with Native American people, and reimagining ways to support the many Native American people and communities they live amongst and alongside. They engage in this work through their formal partnership with Black Hawk’s ancestral tribe, the Sac and Fox Nation of Oklahoma, which the tribe established with the Chicago Blackhawks in 2021.

The Chicago Blackhawks is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applications will receive consideration for employment without regard to gender, race, religion or religious creed, color, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. We are committed to providing reasonable accommodation for individuals with disabilities.