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NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
NBCUniversal is looking for an Associate Engineer, Production Technology Support to join the Production Engineering group for NBCU Operations and Technology (O&T) based in the Telemundo Center facility located in Miami, FL. O&T supports Enterprise Technology, Broadcast and Production systems across NBCU globally.
The Associate Engineer, Production Technology Support is responsible for providing best-in-class live television production support for NBCU, supporting live and scripted/unscripted productions. This position will support the project team to implement changes, enhancements, and support technology refresh & expansion projects.
Primary Responsibilities
- Provide technical support and support maintenance of a complex broadcast production environment consisting of multiple studios and production control rooms.
- Resolve support requests, monitor ticketing systems for new issues and assigned tasks, and perform preventative maintenance as assigned.
- Work with the engineering team and production clients to successfully execute support of event productions.
- Collaborate on projects, implementing changes and deploying new systems as assigned.
- Support virtualization and cloud initiatives, continuing deployment of virtual production systems both on-premises and in the cloud.
- Collaborate in creating and updating configuration documentation and technical SOPs
Qualifications
- Bachelor's degree in Film Production, Broadcasting, Computer Science, Electrical Engineering, Information Technology, Systems Engineering, or related tech field.
- Technical certifications with CompTIA, Microsoft, Cisco, etc., or equivalent work experience.
- Recent experience supporting live, television, and streaming production environments.
- Experience supporting and deploying equipment in a production environment, including video router, production switchers, audio consoles, graphics and video playback systems, studio cameras, video & streaming encoders, and wireless audio systems.
- Must be willing to work evenings, overnights, weekends, holidays with little or/no notice depending on production schedules
- Strong customer service skills and professionalism.
- Strong written and verbal communication skills.
Preferred Qualifications
- Ability to provide clear, decisive feedback while being prepared to pivot or change course when appropriate.
- Demonstrate expertise with a broad range of technologies, including television production, transmission, wireless audio, intercom, and similar technologies, as well as automation/development and monitoring tools
- Demonstrate a dedication to building and maintaining a stable, high-performance technical environment.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].
Skills Required
- Bachelor's degree in Film Production, Broadcasting, Computer Science, Electrical Engineering, Information Technology, Systems Engineering, or related tech field
- Technical certifications with CompTIA, Microsoft, Cisco, etc., or equivalent work experience
- Recent experience supporting live, television, and streaming production environments
- Experience supporting and deploying production equipment in a broadcast environment
What the Team is Saying
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NBCUniversal Compensation & Benefits Highlights
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Parental & Family Support — Offerings include fertility and adoption assistance, caregiving resources, and paid parental leave for both primary and non‑primary caregivers, indicating a strong family focus. Company materials highlight family‑building and caregiver programs as core parts of the package for eligible roles.
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Leave & Time Off Breadth — The U.S. package outlines vacation, company holidays, personal “myDays,” caregiving days, sick time, and bereavement leave, signaling breadth beyond standard PTO structures. This variety is emphasized across employer materials as a notable part of the offering.
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Retirement Support — Automatic 401(k) enrollment with dollar‑for‑dollar matching on a defined portion of pay and access to financial planning resources underscore support for long‑term savings. Materials also note that plan specifics depend on eligibility, program, and employee group.
NBCUniversal Insights
What We Do
From film, television, news, theme parks, interactive media, and streaming, our people are at the center of it all. Here, we solve complex and business-critical problems. That’s why we’re looking for people to help us continue our evolution, imagining and delivering the most innovative and disruptive products and services through the latest tech advancements in the industry. Here you can develop solutions. You’ll develop solutions that allow engineers to broadcast live TV from the comfort of their homes. These solutions will enable the use of our collection of hundreds of thousands of distinct intellectual properties across our film, television and streaming brands. Here you can transform. You’ll make decisions and solve complex problems by leveraging insights that come from data, building AI to help enable solutions to optimize every aspect of our content eco-system. Here you can build. You’ll build emerging immersive technologies that are used to power the broadcasts and streaming of global events like the Super Bowl and Olympics. You can create secure, elastic cloud-based services connecting parts of our global platform ecosystem that effect tens of millions of viewers, consumers and businesses that consume and love NBCUniversal’s content. And while you design, build and architect your career, we have the culture to make sure you’re supported. Here you can work and still live your best life! We’re leaders in our fields. We hire smart people and trust them to get the job done. We are never too busy to develop a fellow colleague. We understand our goals – or we ask. When we see something that needs doing – we do it. We make data-driven decisions. We fiercely believe in our talent and their growth. If you're ready to make an impact, here you can.
Why Work With Us
For us, it's more than just a work life. It's a daily passion. We take great pride in our legacy. We find fun in the challenge. We collaborate and inspire others. We're always creating, always solving and always ahead of competition.
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