- Assist in the installation, configuration, and maintenance of operating systems, software applications, and system management tools.
- Provide technical support for both hardware and software issues.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Monitor system performance to ensure smooth operation and reliability.
- Perform regular system monitoring and maintenance, including backups and disaster recovery operations.
- Assist in implementing and maintaining security measures to protect data, software, and hardware.
- Support security audits and compliance activities.
- Maintain accurate and detailed records of IT systems, Asset Management, configurations, and user support activities.
- Prepare and update documentation for system configurations, processes, and procedures.
- Work closely with the IT team and other departments to provide technical support and ensure alignment with organizational goals.
- Participate in team meetings and contribute to the continuous improvement of IT services.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 1-3 years of experience in IT support, system administration, or a related field.
- Experience in handling Operating systems (Windows, Linux, Mac), networking, and system security.
- Familiarity with system management tools and processes.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 1-3 years of experience in IT support, system administration, or a related field
What We Do
Asteria Aerospace is a robotics and artificial intelligence company that develops drone based solutions to provide actionable intelligence from aerial data. Our capabilities and intellectual property across the entire drone technology stack of hardware, software and analytics enable us to build deeply customized aerial remote sensing tools. For security and surveillance applications, Asteria provides specialized solutions for military, paramilitary and police forces with best-in-class performance and proven reliability in challenging environments. For our industrial clients, we provide end-to-end solutions to autonomously survey, inspect and monitor assets in industries such as oil and gas, mining, construction and agriculture. Our mission is to develop drone based solutions that integrate seamlessly into operational workflows, increasing safety while saving time and money. Asteria Aerospace is headquartered in Bangalore, the technology hub of India.
