JOB SUMMARY
This role is responsible for the development and delivery of critical state and federally regulated documents, applying foundational coding, analytical, and project coordination skills to support workflow execution and consistent, high-quality outcomes in a cross-functional environment. Working under general guidance, the Associate Document Implementation Analyst develops proficiency in operational processes, digital tools (including supported applications and system integrations), and compliance requirements. This role builds core competencies through hands-on experience, growing independence, and active learning within a structured, team-oriented environment, while contributing to continuous improvement efforts.
ESSENTIAL RESPONSIBILITIES
Responsible for the successful development, production, and maintenance of state and federally regulated documents with a strong focus on accuracy, compliance, and timeliness.
Contribute to a culture of growth by demonstrating a proactive approach to problem-solving through resourcefulness, independent learning, and knowledge sharing.
Support cross-functional collaboration across teams to ensure clear communication and successful project outcomes.
Support the maintenance of core operational workflows to ensure smooth execution and consistency across deliverables.
Identify and/or implement opportunities to improve workflows, coding practices, and process documentation.
Leverage approved AI tools and emerging technologies to enhance efficiency, problem-solving, and innovation.
Other duties as assigned or requested.
EXPERIENCE
Required
1 year of experience with performing project coordination activities such as analysis, information gathering, documentation preparation, stakeholder relationship management, and project schedule maintenance.
Preferred
1 year with Healthcare insurance industry business and operational knowledge.
SKILLS
Adaptable to new technologies
Analytical skills
Attention to detail
Communication skills
Customer service
Problem-solving
Process improvement
Project management
Software proficiency
EDUCATION
Required
High School/GED
Substitutions
Relevant experience and/or education as determined by the company in lieu of degree.
Preferred
Bachelors Degree.
LICENSES or CERTIFICATIONS
Required
None
Preferred
None
Language (Other than English):
None
Travel Required:
Less than 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-Based or Remote Position
Physical work site required
Occasionally
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$53,800.00Pay Range Maximum:
$83,300.00Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at [email protected]
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Skills Required
- 1 year of experience performing project coordination activities (analysis, information gathering, documentation preparation, stakeholder relationship management, project schedule maintenance).
- High School/GED (or equivalent relevant experience/education as determined by the company).
- Analytical skills
- Attention to detail
- Communication skills
- Customer service
- Problem-solving
- Process improvement
- Project management
- Software proficiency / adaptable to new technologies
- Ability to comply with HIPAA, data security, and company privacy policies
- 1 year of healthcare insurance industry business and operational knowledge
- Bachelor's Degree
Highmark Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Highmark Health and has not been reviewed or approved by Highmark Health.
-
Healthcare Strength — Medical, prescription, dental, and vision coverage are emphasized alongside 100% coverage for preventive exams, with onsite pharmacy access and fitness center availability at major campuses.
-
Retirement Support — An employer‑sponsored 401(k) with a company match is highlighted, with AHN materials illustrating a 100% match on the first 4% plus an additional 1% employer contribution as an example within the enterprise.
-
Wellbeing & Lifestyle Benefits — Wellness programs include stress‑management classes, health coaching, incentives for healthy activities, team‑member discounts, and volunteer incentives, with paid volunteer time also noted in the overall package.
Highmark Health Insights
What We Do
Highmark Health, a Pittsburgh, PA based enterprise that employs more than 40,000 people who serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia and Delaware as well as dental insurance, vision care and related health products through a national network of diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,800 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms. A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best. Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia and New York, with customers in all 50 states and the District of Columbia. We passionately serve individual consumers and fellow businesses alike. Our companies cover a diversified spectrum of essential health-related needs, including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative technology solutions. We’re also proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.
.png)
