Associate Director, Tech Strategy

Posted Yesterday
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Senior level
Financial Services
The Role
Lead development and continual refinement of Prudential's technology strategy, align technology roadmaps to transformation programs, conduct market and competitive benchmarking, drive governance and executive reporting, craft board- and investor-facing narratives, and orchestrate cross-functional execution to realize value and track performance metrics.
Summary Generated by Built In

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.


Job Responsibilities:

  • Develop and define a future-proof technology strategy aligned with Prudential's overall business objectives and transformation goals.
  • Regularly review and update the technology strategy, adapting to evolving market trends, regulatory changes, and business needs.
  • Conduct research on insurance market trends, technology trends, competitors analysis, customer partnership preferences; and draw relevant insights on recommendations and areas of improvements for Prudential
  • Collaborate with internal and external stakeholders to drive agreements on technology strategy for Prudential
  • Benchmark Prudential’s technology vs. peers and industry leaders and make recommendations on areas of improvements
  • Map the technology roadmap to our ongoing transformation program, ensuring technology initiatives and investments directly support program objectives.
  • Explore and understand innovative new technologies that may become relevant for the technology team
  • Prepare and deliver clear and persuasive presentations for senior management and the board of directors.
  • Create detailed reports and memos, providing actionable insights and recommendations.
  • Streamline and design processes using advanced communication tools, data and insights tool to enhance collaboration, visibility of the outcomes delivered by Technology
  • Maintain a strong focus on details to ensure accuracy and consistency in all strategic documents.
  • Lead coordination of Technology governance cadence, coordinating key forums (e.g., TLT, GTC, FBPR), shaping agendas, and driving alignment on priorities, risks, and decisions
  • Develop board- and investor-facing technology narratives, translating strategy, performance, and initiatives into clear business outcomes (growth, efficiency, customer impact)
  • Drive performance tracking and value realisation, consolidating key metrics (e.g., digital adoption, AI impact, efficiency) into executive-ready reporting and insights
  • Orchestrate cross-functional execution, aligning business, technology, and operations teams to ensure cohesive delivery of strategic priorities
  • Conduct external benchmarking and competitive analysis, synthesising peer insights to inform strategy direction and strengthen Prudential’s positioning

Job Qualifications:

  • Degree in Business Administration, Technology Management, or a related field, with 7+ years of experience in strategy for a global organization.
  • Self-motivated with a strong sense of ownership and accountability.
  • Adaptable and able to thrive in a fast-paced, changing environment.
  • Strong analytical and problem-solving skills, with the ability to translate complex business challenges into effective technology solutions.
  • Exceptional communication, presentation, and negotiation skills, able to influence and build consensus across diverse stakeholders.
  • Strong interpersonal and relationship-building skills, fostering collaboration and trust across the organization.
  • Strong organizational and project management abilities, with a focus on detail and precision.

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Skills Required

  • Degree in Business Administration, Technology Management, or a related field
  • 7+ years of experience in strategy for a global organization
  • Self-motivated with strong ownership and accountability
  • Adaptable and able to thrive in a fast-paced, changing environment
  • Strong analytical and problem-solving skills; translate complex business challenges into technology solutions
  • Exceptional communication, presentation, and negotiation skills; influence and build consensus across stakeholders
  • Strong interpersonal and relationship-building skills
  • Strong organizational and project management abilities with attention to detail and precision
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The Company
HQ: London
52,292 Employees

What We Do

In Asia and Africa, Prudential has been providing familiar, trusted financial security to people for 100 years. Today, headquartered in Hong Kong and London, we are ranked top three in 12 Asian markets with 18 million customers, around 68,000 average monthly active agents and access to over 27,000 bank branches in the region. Prudential is focused on opportunities in the most exciting growth markets in Asia and Africa. With access to over 4 billion people in both these regions, we are investing in broadening our presence and building our leadership in the life and asset management markets. We are committed to making a positive impact on our customers, our employees and our communities by delivering the best savings, health and protection solutions to people so they can get the most out of life. Visit our websites for more information Prudential plc: https://www.prudentialplc.com/ Prudence Foundation: https://www.prudentialplc.com/en/prudence-foundation

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