Associate Director, Talent Management

Posted Yesterday
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Atlanta, GA, USA
Hybrid
Senior level
Fintech • Software • Financial Services
The Role
Leads global talent management, learning, leadership development, performance management, succession planning, and workforce capability initiatives. Partners with HR business partners and business leaders to assess needs, design scalable programs, manage the LMS, and use analytics to measure impact. Oversees program governance, reporting, compliance, stakeholder collaboration, and continuous improvement across regions and business functions.
Summary Generated by Built In

Overview:

Founded in 1988, Trimont (www.trimont.com) is a specialized global commercial real estate loan services provider and partner for lenders and investors seeking the infrastructure and capabilities needed to help them scale their business and make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. As the largest master servicer of commercial real estate loans in the United States, Trimont manages securitizations with meticulous oversight and coordination—protecting cash flows, mitigating risk, and ensuring portfolio performance.

We do this with a team of 1100+ extraordinary team members who serve a global client base from offices in Atlanta (headquarters), Bengaluru, Charlotte, Dallas, Hyderabad, Kansas City, London, New York and Sydney. We empower our people with advanced technology, industry-leading knowledge, and a culture centered on our core values. This approach enables our teams to deliver exceptional client service, build lasting relationships and take pride in the high-quality work they perform.

Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration.

Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers.

Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors.

Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members and as an organization, can achieve together.

Where people, purpose, and progress come together every day.

Job Summary:

The Associate Director, Talent Management delivers the organization's talent, learning, and leadership development, ensuring programs, systems, and processes support workforce capability development, employee growth, and business performance. This role partners with People & Culture business partners and business leaders to drive learning initiatives, talent management practices, succession planning, and leadership development while leveraging analytics and technology to measure impact and improve outcomes. The Associate Director ensures learning and talent programs are scalable, data-driven, and aligned with organizational priorities.

Responsibilities:

  • Implement global talent management strategies ensuring programs are scalable, culturally relevant, and aligned to workforce capability, leadership pipeline readiness, and business growth goals.
  • Lead the delivery, governance, and continuous improvement of global learning and talent programs, balancing enterprise consistency with regional and business-specific needs.
  • Partner with People & Culture HRBPs, and business leaders globally to support performance management, talent reviews, succession planning, and development strategies that strengthen leadership pipelines and organizational capability.
  • Assess learning and development needs across regions and implement solutions that address skill gaps and business priorities.
  • Ensure availability of talent and learning analytics, reporting, and KPI tracking to measure program effectiveness, compliance, workforce readiness, and business impact globally.
  • Analyze enterprise-wide data to identify trends, skill gaps, and opportunities that inform learning, talent, and workforce development strategies.
  • Design and implement programs that drive capability building across the organization.
  • Serve as LMS owner, overseeing governance, configuration, integrations, data integrity, reporting, and enhancements to deliver a consistent global learning experience.
  • Partner with global leaders and stakeholders to design and enhance learning and talent initiatives that meet regional, cultural, regulatory, and business needs while maintaining enterprise alignment.

Required Qualifications:

  • Bachelor’s degree in Human Resources, Organizational Development, Business, Learning & Development, or a related field.
  • 5+ years of experience in Learning & Development, Talent Management, Organizational Development, or a related HR function.
  • Experience with learning analytics, reporting, dashboard development, data visualization, and LMS administration (UKG preferred).
  • Proven ability to lead design and delivery of complex learning, talent, and development programs in global or matrixed organizations.
  • Strong knowledge of talent management practices, including performance management, talent reviews and succession planning, leadership development, and workforce planning.
  • Skilled in assessing learning needs and translating business priorities into scalable development solutions.
  • Strong project management, stakeholder management, and cross-functional collaboration.
  • Data-driven mindset with the ability to communicate insights and influence decision-making at all levels of the organization.
  • Systems-oriented approach with a focus on process improvement, governance, compliance, and operational excellence.
  • Detail orientation and a solution focused approach.
  • Excellent communication and relationship-building skills with the ability to support leaders, managers, and employees through organizational growth and development initiatives.
  • Strong presence and presentation/ training delivery skills.

Trimont is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree in Human Resources, Organizational Development, Business, Learning and Development, or a related field
  • 5+ years of experience in Learning and Development, Talent Management, Organizational Development, or a related HR function
  • Experience with learning analytics, reporting, dashboard development, data visualization, and LMS administration
  • Experience with UKG
  • Ability to lead the design and delivery of complex learning, talent, and development programs in global or matrixed organizations
  • Knowledge of performance management, talent reviews, succession planning, leadership development, and workforce planning
  • Ability to assess learning needs and translate business priorities into scalable development solutions
  • Strong project management, stakeholder management, and cross-functional collaboration skills
  • Data-driven mindset with ability to communicate insights and influence decision-making at all organizational levels
  • Systems-oriented approach focused on process improvement, governance, compliance, and operational excellence
  • Detail orientation and solution-focused approach
  • Excellent communication and relationship-building skills
  • Strong presentation and training delivery skills
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The Company
HQ: Atlanta, GA
913 Employees
Year Founded: 1988

What We Do

Trimont (www.trimont.com) is a specialized global commercial real estate loan services provider and partner for lenders and investors seeking the infrastructure and capabilities needed to help them scale their business and make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. Data-driven, collaborative and focused on commercial real estate, Trimont brings a distinctive mix of intelligent loan analysis, responsive communications, and unmatched administrative capabilities to clients seeking cost-effective solutions at scale. Founded in 1988 and headquartered in Atlanta, Trimont’s team of 1100+ employees serves a global client base from offices in Atlanta, Bengaluru, Charlotte, Dallas, Hyderabad, Kansas City, London, New York and Sydney. The firm currently has USD 700B+ in loans under management and serves clients with assets in 72 countries.

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