Associate Director, Strategic Planning

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. 

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. 

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  

THE POSITION:

Acting as the voice of the consumer at EVERSANA INTOUCH, an Associate Director Strategic Planning will work on a variety of projects guided by a tenured Planning Director or Group Planning Director.  This person will provide research, insight and strategic guidance to a variety of accounts, consumer profiles and industry verticals.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:  

• Partners with creative, subject matter experts and account management peers to develop ideas and orchestrate planning and analytical activity for healthcare/pharma accounts   
• Synthesizes data and insights to drive integrated strategy development, comprehensive multichannel plans and creative ideas  
• Works with cross-functional team to develop brand strategies, digital cross-channel strategies, creative briefs, customer journeys and ecosystems   
• Establishes strong collaborative relationship within the groups and externally with key agency and client partners to consistently elevate the quality of thinking and ideas applied to the client business  
• Directs strategic key components of the client business and actively engages client  
• Leads multiple, simultaneous projects and assignments including delegating as appropriate  
• Takes lead on all annual planning deliverables  
• Identifies opportunities for improvement, organic growth and workflow efficiencies of agency  
• Starts to develop and actively participate in the development of POVs, channel/tactical plans, patient journeys and digital ecosystems   
• Actively supports new business activity where required Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.   
• All other duties as assigned  

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources. 

PEOPLE LEADER:

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values.  In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:  

• Responsible for and oversee their respective department. 
• Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures. 
• Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge and administer all other personnel actions. 

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: 

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.  

• Minimum of six years of experience in planning, strategic planning and related communications experience; advertising agency experience is a huge plus  
• Proven ability to think creatively and evidence of success in developing multichannel strategies for brands and delivering them to market  
• Strong digital and analytical capabilities a must  
• Pharma/Healthcare background very nice to have  
• Storyteller and persuasive presenter   
• Deep understanding of digital channels, and knowledge of the various roles and contributions of other strategic disciplines such as CRM and social media   
• Resourceful, sees the big picture but likes to dig into the details, innately curious  
• Strong balance of creativity and analytics  
• Ability to simplify the complex 

OUR CULTURAL BELIEFS: 

• Patient Minded I act with the patient’s best interest in mind.  
• Client Delight I own every client experience and its impact on results.  
• Take Action I am empowered and empower others to act now.  
• Grow Talent I own my development and invest in the development of others.   
• Win Together I passionately connect with anyone, anywhere, anytime to achieve results.  
• Communication Matters I speak up to create transparent, thoughtful and timely dialogue.  
• Embrace Diversity I create an environment of awareness and respect.  
• Always Innovate I am bold and creative in everything I do. 

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  More information about EVERSANA’s benefits package can be found at eversana.com/careers.  EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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