Associate Director, Social Media Insights

Posted Yesterday
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2 Locations
In-Office or Remote
110K-120K Annually
Senior level
Agency • Marketing Tech • Music • Sports
The Role
Lead a global insights team to deliver social and digital reporting, audience profiling, and measurement frameworks. Drive data-driven recommendations across paid and organic channels, manage client relationships, mentor analysts, and introduce measurement innovation and social trend-driven strategies.
Summary Generated by Built In

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

 

Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM.

Job Overview:

The Strategy & Consulting team is dedicated to identifying opportunities that help our clients push strategic and creative boundaries. The Insights department is responsible for all client social and digital reporting cross-platform, as well as sharp audience profiling via social data sources, syndicated data, and custom research when warranted.  While metric reporting is a core function, this team presses beyond the numbers and looks for the story to deliver action-oriented insights and implications.

We’re looking for an Associate Director that is ready to jump in and lead a team to provide insights that help drive value for our clients. Our ideal candidate is passionate about finding the “why” behind performance, and eager to dig in with the team on everything from tackling daily challenges to solving long term capability issues and bringing new technology and innovation suggestions to the table. 

What You’ll Do

  • Lead both external client relationships as well as influencing and enrolling senior stakeholders 

  • Identify opportunities and collaborate across functions to provide data-driven insights that elevate overall performance

  • Build unique and comprehensive measurement frameworks for brands and creator partnerships, across both the paid and organic media spectrum

  • Lead core areas of audience insight, brand storytelling, and measurement strategy

What We’re Looking For

  • 6-8 years experience in analytics, insights and data management roles. Social/digital focus desired, preferably on campaigns that have integrated influencer marketing or talent partnerships

  • Proven track record of leading and developing analytics teams, particularly in a remote and multi-cultural environment

  • Experience working in social media monitoring tools, social media management tools, and social listening tools

  • Experience working with data visualization and presentation software (Looker Studio, Tableau, Keynote, PowerPoint etc.)

  • Experience building internal and competitive benchmarks

  • Experience working with both paid and organic data analysis

  • Written and verbal communication skills, with the ability to build strong relationships (both internally and with clients)

  • Ability to conduct high level analysis and provide insights in a consumable format that provides creative and strategy teams with actionable next steps

  • Has a finger on the pulse of emerging social trends and platforms, and can think critically about how to implement those best practices for our clients

What We Offer

  • Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.   

  • Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones. 

  • Parental Leave: We provide paid parental leave to support your family during important life events.  

  • Retirement Plan: 401k plan including contribution matching.  

  • Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options.  

  • Ancillary: Critical illness, identity protection, pet insurance, 529 plans and more 

  • Commuter Benefits: Access support for travel and commuting needs, where available

Base salary range: $110k - $120k, plus bonus potential if applicable for role. 

Actual base salary is dependent on several factors including but not limited to; market dynamics,  location and region, experience, specialized skills/training (education), level of responsibility,  budgetary considerations, tenure at the company (for current employees), etc. The salary range  listed is just one component of the total compensation package for employees. Compensation  decisions are dependent on circumstances of each role .

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Skills Required

  • 6-8 years experience in analytics, insights and data management roles
  • Social/digital focus on campaigns with integrated influencer marketing or talent partnerships
  • Proven track record of leading and developing analytics teams, including remote and multi-cultural environments
  • Experience with social media monitoring tools
  • Experience with social media management tools
  • Experience with social listening tools
  • Experience with data visualization and presentation software (Looker Studio, Tableau, Keynote, PowerPoint)
  • Experience building internal and competitive benchmarks
  • Experience analyzing both paid and organic social data
  • Strong written and verbal communication and client relationship skills
  • Ability to conduct high-level analysis and deliver actionable insights for creative and strategy teams
  • Awareness of emerging social trends and platforms and ability to apply them for clients
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The Company

What We Do

THE·TEAM is a leading global sports, music, and entertainment company that provides representation and marketing services to talent, brands, and properties.

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