Associate Director of Product Management – OpenBlue Workplace Experience

Posted 12 Days Ago
Be an Early Applicant
3 Locations
Hybrid
Entry level
Other • Security
The Role
Leads strategy, roadmap, delivery, commercialization, and portfolio performance for Johnson Controls’ OpenBlue Workplace Experience platform. Partners with engineering, UX, AI, analytics, customer success, and commercial teams to develop an AI-native workplace technology portfolio integrating hardware and digital solutions. Owns customer engagement, pricing, launches, adoption, retention, and revenue growth while building product management practices and mentoring product managers.
Summary Generated by Built In

What you will do

As the Associate Director of Product Management for Johnson Controls OpenBlue Workplace Experience, you will lead the strategy, growth, and execution of a portfolio that is redefining how people interact with the workplace. Working across product management, engineering, UX, data analytics, customer success, and commercial teams, you will shape the evolution of our solutions into an AI-native platform that delivers seamless, intelligent, and data-driven workplace experiences.


You will drive product vision, portfolio performance, and commercialization strategies while ensuring every investment is grounded in customer needs, market opportunities, and measurable business outcomes. Just as importantly, you will develop and inspire a high-performing product team, creating a culture of innovation, accountability, and customer obsession.


How you will do it

Product Strategy & Roadmap

  • Define and own the long-term vision, strategy, and roadmap for the OpenBlue Workplace Experience portfolio, including associated hardware solutions.
  • Lead the transformation into an AI-native platform, leveraging agentic AI to create more intelligent, proactive, and seamless workplace experiences for customers.
  • Provide strategic oversight of product prioritization, backlog management, and roadmap execution, ensuring alignment across Product Management and Engineering teams.
  • Lead the Workplace Experience Customer Advisory Board, using customer insights and market feedback to shape product strategy, validate new opportunities, and strengthen customer partnerships.

Product Delivery

  • Partner with Engineering, UX, AI and Quality teams to deliver high-impact product enhancements and new capabilities that create measurable customer and business value.
  • Drive effective cross-functional collaboration throughout the product development lifecycle, ensuring successful planning, execution, and release of product initiatives.

Customer & Market Engagement

  • Build strong relationships with customers, partners, and commercial teams to understand market trends, customer challenges, and emerging opportunities.
  • Champion a customer-centric culture by ensuring customer insights and feedback directly influence product strategy and roadmap decisions.

Go-to-Market

  • Partner with Product Managers and Commercial teams to successfully launch and scale new solutions, including enablement, marketing, customer success, portfolio positioning and delivery strategies.
  • Own portfolio performance, driving growth in recurring revenue, customer adoption, retention, and competitive differentiation.
  • Develop and evolve pricing, packaging, and commercialization strategies that maximize customer value and business impact.

People Leadership & Team Development

  • Establish best-in-class product management practices, documentation standards, and product discovery processes that support scalable growth.
  • Mentor and develop Product Managers while fostering a culture of ownership, accountability, collaboration, and customer obsession.

What we look for

Required

  • Significant product management experience, including leadership of product teams and cross-functional initiatives.
  • Experience managing complex enterprise software portfolios, including solutions that integrate hardware and digital technologies.
  • Strong understanding of agile product development principles, methodologies, and best practices.
  • Proven ability to collaborate effectively and hands-on with engineering and technical teams to bring products to market.
  • Understanding of corporate real estate, workplace management, and the role of workplace technology in enhancing occupant experiences and business outcomes.Proven experience building native mobile apps and best in class digital experiences
  • Excellent analytical thinking, problem-solving, prioritization, and decision-making skills.
  • Ability to manage competing priorities in a fast-paced, evolving environment.
  • Strong collaboration, stakeholder management, and influencing skills.
  • Demonstrated capability to identify market opportunities, understand customer challenges, and build compelling product strategies.
  • Ability to travel up to 10% as business needs require

Preferred

  • Bachelor's degree in Business, Management, Engineering, Technology, or a related discipline.
  • Experience leading workplace technology, workplace experience, or smart workplace software portfolios.
  • Experience in healthcare, regulated industries, mission-critical environments, compliance systems, or related sectors.
  • Familiarity with smart buildings, IoT, sustainability, energy management, and enterprise SaaS solutions.
  • Experience using data, KPIs, and business metrics to drive product decisions and portfolio performance.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.


For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.


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Skills Required

  • Significant product management experience, including leadership of product teams and cross-functional initiatives
  • Experience managing complex enterprise software portfolios integrating hardware and digital technologies
  • Strong understanding of agile product development principles, methodologies, and best practices
  • Ability to collaborate hands-on with engineering and technical teams to bring products to market
  • Understanding of corporate real estate, workplace management, and workplace technology
  • Proven experience building native mobile apps and digital experiences
  • Excellent analytical thinking, problem-solving, prioritization, and decision-making skills
  • Ability to manage competing priorities in a fast-paced, evolving environment
  • Strong collaboration, stakeholder management, and influencing skills
  • Capability to identify market opportunities, understand customer challenges, and build product strategies
  • Ability to travel up to 10% as business needs require
  • Bachelor's degree in Business, Management, Engineering, Technology, or a related discipline
  • Experience leading workplace technology, workplace experience, or smart workplace software portfolios
  • Experience in healthcare, regulated industries, mission-critical environments, compliance systems, or related sectors
  • Familiarity with smart buildings, IoT, sustainability, energy management, and enterprise SaaS solutions
  • Experience using data, KPIs, and business metrics to drive product decisions and portfolio performance

Johnson Controls Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.

  • Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
  • Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
  • Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.

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The Company
HQ: Chennai
100,000 Employees
Year Founded: 1885

What We Do

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.

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