KVC Missouri Residential Treatment Program
On-site | Columbia, MO
Salary: $50,000-$64,000 - Determined by education and years of experience
The Associate Director of Operations provides key leadership across the program, ensuring high-quality, mission-aligned services in a safe and supportive environment for youth, staff, and visitors. This role spans operational oversight, staffing, compliance, budgeting, and facility management — all grounded in a culture of respect, inclusion, and excellence.
Core ResponsibilitiesOperations & Facility Management
Coordinate with maintenance staff to track work orders and manage preventive/utility maintenance
Maintain annual equipment records and ensure appropriate ordering of facility and unit supplies
Oversee the physical environment and operational infrastructure of the program
Staff Leadership & Development
Interview, hire, train, and provide performance feedback to staff
Ensure teams have clear role expectations and the tools needed for success
Provide oversight to multidisciplinary service teams with a respectful, inclusive approach
Compliance & Reporting
Maintain proficiency in agency systems (EHR and HRIS) to support accurate documentation
Ensure adherence to agency policies, regulatory requirements, and best practices
Collaborate with site leadership on fiscally responsible purchasing and budgetary goals
Education: Bachelor’s degree in Healthcare Administration, Business Administration, Operations Management, or social services related field required.
Licensure/Certification: Valid driver’s license and auto insurance.
Experience/Skills: Two to five years of experience in an operations or facility maintenance field, preferably in management or leadership and in a healthcare environment. Preferred experience supervising members of a multidisciplinary team. Requires Intermediate skills in Microsoft Office Suite, including Word, Excel, and Outlook email.
Benefits:
- Paid Time Off
Enjoy a generous amount of leave to support your work-life balance.
- Paid Parental Leave
Receive financial support during parental leave to help you spend quality time with your new family member.
- Health, Dental, Vision & Life Insurance
Comprehensive insurance coverage to keep you and your family healthy and protected.
- 403(b) with Company Match
Retirement savings plan with company contributions to help you plan for your future.
- Tuition Reimbursement
Financial assistance for continuing education and professional development.
- Professional Licensure and Certification Reimbursement
Support for obtaining and renewing professional licenses and certifications.
- Employee Assistance Program
Confidential support for personal and professional challenges, including counseling and resources.
- Wellness Benefits
Access to health screenings and mental health support to promote overall well-being.
Why KVC?
KVC is a nonprofit child placing and behavioral health agency with a long legacy of compassionately serving children and families. We are committed to providing our employees with a supportive and rewarding work environment. We also believe in the importance of work-life balance, and we offer a variety of programs and resources to help our employees achieve it (Wellbeing Committee, Inclusion Committee, Talent Development Programs, etc.).
At KVC Health Systems, our employees are our greatest asset. Based on the voice of our employees, KVC debuted with an 86 Work Wellbeing score on Indeed, a rating so high and rare that it places KVC among the top 1% of employers nationally. We are committed to providing a positive, supportive work environment where you can do your best work and love coming to work every day.
Skills Required
- Bachelor's degree in Healthcare Administration, Business Administration, Operations Management, or a related social services field
- Valid driver's license
- Valid auto insurance
- Two to five years of experience in operations or facility maintenance
- Management or leadership experience in operations or facility maintenance
- Experience in a healthcare environment
- Experience supervising members of a multidisciplinary team
- Intermediate proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
What We Do
At KVC Health Systems, our 2,800 caring team members work every day to strengthen families, prevent child abuse and neglect, and help both children and adults achieve mental wellness. We all need connection! And at KVC, our employees are our greatest asset and strength, helping the people we serve experience the power of connection to themselves, their family and friends, and to professionals who can help them thrive. We're working toward a bold vision: a world in which every person is SAFE and CONNECTED to a strong family and a healthy community. No more child abuse and neglect. No more untreated mental illness or addiction. Parents no longer pass down the cycles of violence, substance use or trauma that they experienced as children. Instead, families have the skills and supportive connections they need to thrive. Every individual has unlimited possibilities and can reach their full potential. This is why the KVC team comes to work every day, providing family strengthening services, mental and behavioral healthcare, foster care, adoption and inpatient children’s mental health treatment. People are facing serious challenges, and community needs are greater than ever. Will you join us? Since 1970, KVC has grown from a single home for at-risk children to a national organization serving over 80,000 children and families each year in Kansas, Missouri, Nebraska, Kentucky and West Virginia. KVC also provides training and consultation around the world. We're a family of private, nonprofit 501(c)3 organizations committed to enriching and enhancing the lives of children and families. Learn more at www.kvc.org.
