Associate Director International Strategic Customer Engagement

Posted 17 Days Ago
Be an Early Applicant
4 Locations
In-Office
Senior level
Biotech • Pharmaceutical
The Role
Drive operational excellence and strategic planning in the Rare Disease & Cardio-metabolic CBU, enhancing field team performance and supporting product launches across EMEA.
Summary Generated by Built In

At Regeneron, we believe that when the right idea finds the right team, powerful change is possible. As we work across our growing network to invent, develop and commercialize life-transforming medicines for people with serious diseases, we’re establishing new ways to think about science, manufacturing and commercialization. We are seeking a Associate Director International Strategic Customer Engagement to join our Rare Disease & Cardio-metabolic International Commercial Business Unit (CBU). This role is pivotal in driving operational excellence, strategic planning, and product launch readiness across the EMEA region. Based in one of our preferred locations—Munich, Paris, Milano, or Madrid—you’ll work closely with cross-functional teams to deliver impactful solutions that improve patient outcomes and organizational success. If you are passionate about rare diseases and thrive in a collaborative, data-driven environment, we invite you to be part of our journey. 

A Typical Day may include: 

  • Designing and implementing tactical plans to enhance field team performance across EMEA markets. 

  • Collaborating with cross-functional teams, including Market Access, Marketing, and Distribution, to support product launches and regional execution. 

  • Acting as a trusted advisor to senior leadership, offering data-driven recommendations for strategic decision-making. 

  • Leading change management initiatives to adapt to evolving market dynamics and organizational priorities. 

  • Preparing briefing materials, reports, and presentations for internal and external engagements. 

  • Managing launch readiness plans and ensuring alignment with regional strategies and priorities. 

  • Partnering with Commercial Training to improve field team capabilities through tailored development programs. 

This Role May Be For You If: 

  • Thrive in an international, cross-functional environment and enjoys collaborating with diverse teams. 

  • Have a passion for rare diseases and a clear focus on improving patient lives through strategic initiatives. 

  • Excel in using data-driven insights to inform and refine strategies, while managing complex projects and driving results in dynamic, fast-evolving markets. 

  • Demonstrate strong problem-solving abilities and critical thinking. 

  • Have advanced proficiency in tools such as CRM platforms (e.g., Veeva) and reporting systems. 

To Be Considered: 

Applicants must possess a Master’s degree in science, business, or a related field. A minimum of 7 years of experience in field force effectiveness, commercial operational effectiveness, or strategic planning within the pharmaceutical or biotechnology industry. Proven expertise in supporting product launches, particularly in international markets (EMEA experience preferred). Familiarity with rare disease therapeutic areas and challenges associated with international product launches. Strong analytical capabilities, communication skills, and stakeholder management experience. Preferred qualifications include, knowledge of the international gene therapy market and ultra-rare disease therapeutic areas. Multilingual proficiency, especially in European languages. Understanding of global healthcare systems, market access, and reimbursement strategies specific to EMEA. 

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location.  In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/.  For other countries’ specific benefits, please speak to your recruiter.
Please be advised that at Regeneron, we believe we are most successful and work best when we are together.  For that reason, many of Regeneron’s roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron’s on-site policy and expectations for your role and your location.
 

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.

For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions.  For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.

Please note that certain background checks will form part of the recruitment process.  Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.

Top Skills

Crm Platforms
Veeva
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The Company
HQ: New York, New York
15,000 Employees
Year Founded: 1988

What We Do

At Regeneron we believe that when the right idea finds the right team, powerful change is possible. As we work across our expanding global network to invent, develop and commercialize life-transforming medicines for people with serious diseases, we’re establishing new ways to think about science, manufacturing and commercialization. And new ways to think about health. Connect with us so we can learn more about you, and you can learn more about our biopharmaceutical medicines. And join us, as we build a future we believe in.

Please visit www.regeneron.com/social-media-terms for information on how to engage with us on social media.

An important note about privacy: Regeneron is committed to your privacy and will not ask for sensitive personal information such as social security number, date of birth or bank account details via email or social media.

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