iMentor is seeking an Associate Director of Fundraising Systems and Analytics to build and run the systems, data, and processes behind a growing national fundraising program. Reporting to the VP of Philanthropy and Development Operations, this role is the operational backbone of iMentor's development function.
This role ensures iMentor's fundraisers have what they need to do their work: accurate data, reliable reporting, well-run systems, and program information they can put in front of a funder with confidence. It partners closely with colleagues across Development, Organizational Learning, Program Impact, and Finance.
The successful candidate will be comfortable creating structure, managing both detailed administrative work and larger projects, and identifying practical ways to improve operations.
Responsibilities
- Alongside the VP, Philanthropy & Development Operations, design and maintain the structures that keep Salesforce accurate and usable for fundraisers, including donor segmentation, campaign structure, moves management processes, and integrations across fundraising platforms.
- Assist the VP, Philanthropy & Development Operations with quarterly Board reporting and monthly executive reporting, including give and get tracking.
- Build and maintain annual dashboards covering revenue to goal, pipeline health, and campaign performance.
- Build and implement iMentor's annual revenue forecasting process in close partnership with the VP of Philanthropy and Development Operations.
- Produce annual analysis of fundraising trends, including donor retention, attrition, and giving patterns.
- Support annual budget planning with historical trend analysis and growth assumptions.
- Serve as the standing point of contact between Development, Organizational Learning, and Program Impact for data requests.
- Own the process by which outcome and impact data moves from Organizational Learning and the Program Impact team into proposals, reports, and donor communications, including maintaining an approved set of externally citable metrics and running an annual data refresh.
- Build and maintain the institutional grants calendar so that every team knows when proposals, reports, and supporting data are due.
- Ensure grant records in Salesforce stay accurate and current, including grant periods, payment schedules, restrictions, and reporting deadlines.
- Serve as the owner of iMentor's fundraising technology stack and related platforms, managing vendor relationships and evaluating new tools as needed.
- Maintain the contract and renewal calendar for all development systems.
- Use AI tools, including iMentor's enterprise Claude environment, to streamline development operations and reduce manual work.
- Continually look for more efficient ways to run development processes, and bring forward recommendations where automation or AI can improve accuracy, speed, or consistency.
- Provide operational support to the Associate Director of Donor Engagement and Events on campaigns and events, including GoFundMe Pro page administration, registration and attendee data, sponsor tracking, revenue capture, and post-event reconciliation as needed.
- Conduct prospect research, manage prospect research consultants, and prepare donor briefs on an as-needed basis.
- Occasional evening and weekend work required to support organization-wide initiatives and events.
Salesforce and Fundraising Analytics
Program Impact Data for Fundraising
Fundraising Systems and Operational Support
Qualifications
- Four or more years in development operations, fundraising systems, grants management, or nonprofit data roles.
- Deep working knowledge of Salesforce as a fundraising system.
- Ability to work independently, manage competing priorities, and carry complex projects through to completion.
- Ability to collaborate with colleagues across departments and functions, adapting approach and communication style to fit the audience.
- Comfort using AI tools in daily work. iMentor provides enterprise Claude access to all staff.
- Strong written communication.
- Strong research and analytical skills.
- Impeccable attention to detail.
- Experience managing software vendors, contracts, or renewals preferred
- Demonstrated alignment with iMentor's mission, core values, and commitment to fostering a supportive and collaborative community that welcomes the perspectives of all individuals.
- Recognizes and values the unique backgrounds, experiences, and perspectives of all individuals, and actively contributes to a welcoming and collaborative environment.
- Bachelor’s degree required
- Our organization works in partnership with district public schools across the country. In doing so we must meet all compliance requirements of those districts including background checks.
Skills Required
- Four or more years of experience in development operations, fundraising systems, grants management, or nonprofit data roles
- Deep working knowledge of Salesforce as a fundraising system
- Ability to work independently, manage competing priorities, and complete complex projects
- Ability to collaborate across departments and adapt communication style to different audiences
- Comfort using AI tools in daily work
- Strong written communication skills
- Strong research and analytical skills
- Impeccable attention to detail
- Experience managing software vendors, contracts, or renewals
- Alignment with iMentor’s mission, core values, and commitment to a supportive, collaborative community
- Values diverse backgrounds, experiences, and perspectives and contributes to an inclusive environment
- Bachelor’s degree
- Ability to meet school district compliance requirements, including background checks
What We Do
iMentor builds mentoring relationships that empower students to graduate high school, succeed in college, and achieve their ambitions. Since 1999, iMentor has connected more than 30,000 students with mentors. In the next 5 years, iMentor will scale to serve even more mentor-mentee pairs. In New York City, Chicago, and the San Francisco Bay area, iMentor partners with public schools to ensure every student in the schools receives a mentor. Across the country, iMentor provides nonprofit partners the tools to run their own high-impact programs in the iMentor model. This includes a technology platform, a research-based curriculum, and program analysis tools. iMentor has been recognized through funding by the Bill & Melinda Gates Foundation, the Lumina Foundation, the Michael & Susan Dell Foundation, and the Robin Hood Foundation, and is a subgrantee of the federal Social Innovation Fund. iMentor is one of the most innovative and quickly growing organizations of its kind in the country. As a team, we are mission-focused, results-oriented, passionate, and fun. And we’re proud to have been named one of the Best Nonprofits to Work For by Opportunity Knocks and The Nonprofit Times.
