Associate Director - Digital Operations

About Clear Street:

Clear Street is modernizing the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure used across capital markets. 

We started from scratch by building a completely cloud-native clearing and custody system designed for today’s complex, global market. Our platform is fully integrated with central clearing houses and exchanges to support billions in trading volume per day. We’ve agonized about our data model abstractions, created horizontal scalability, and crafted thoughtful APIs. All so we can provide a best-in-class experience for our clients. 

By combining highly-skilled product and engineering talent with seasoned finance professionals, we’re building the essentials to compete in today’s fast-paced markets.

The Team

You will be a foundational Digital Assets Operations team member on a team with deep crypto operations experience. The Digital Assets leadership team brings extensive experience from market-leading crypto institutions spanning prime brokerage, payments, exchange operations, and Product at the institutional level. You will be joining a group of top-tier digital assets professionals with a shared mission to build a market-leading product for retail and institutional clients.

The Role

We are looking for an Associate Director who brings deep experience running institutional-grade crypto operations and the vision to build and iterate processes that are efficient, resilient, technology-forward, and tightly risk-controlled.

You will own the day-to-day functioning of the US-based Digital Asset Ops team and have the mandate to evolve it. You will drive automation and AI-agentic workflows, raising the bar on controls and reconciliation, and building a team and operating model capable of scaling with the business in a 24/7 market.

This is for someone who has excelled in an Operations role at a top-tier digital assets firm, isn't content with the status quo, has a point of view on how institutional crypto ops should work, and wants to build toward that vision with the backing of a high-growth, modern, well-capitalized prime broker.

Key Responsibilities

• Partner with Product and Engineering on the roadmap, serving as the operational voice in product development ensuring new features, workflows, and capabilities are designed with operational efficiency, scalability, and risk controls in mind from the start, not retrofitted after the fact.
• Own all counterparty settlement execution across market makers, liquidity providers, exchanges, and custodians, handling incoming requests within pre-agreed timeframes and serving as the primary point of contact across a diverse counterparty portfolio spanning both fiat and crypto rails. Track and report against assigned operational KPIs.
• Ensure trade, transfer, and inventory reconciliation across internal subsystems and external counterparties including banks and custodians, covering both on-chain crypto settlement and fiat payment flows across global payment rails. Identify breaks, resolve them in partnership with relevant teams, and continuously improve reconciliation completeness and robustness.
• Monitor daily inventory needs across settlement, lending, and borrowing activity, including wallet rebalancing and liquidity threshold management across custodied assets, coordinating directly with Treasury Management.
• Build and lead a high-performing operations team structured and staffed to operate effectively in a 24/7 market.
• Partner closely with the Trading Desk, Product, and Customer Support teams to understand client expectations and ensure the Operations team consistently delivers with a client-first mindset.
• Partner with Compliance and Risk to design pragmatic, effective controls suited to a fast-moving and evolving regulatory landscape. Develop trade operations processes built for regulatory compliance.
• Build out a comprehensive control framework including policies, procedures, desk manuals, and daily control monitoring.
• Liaise with Finance to ensure accurate trade and settlement data is delivered on time and consistently.

What We Are Looking For

• At least five (5) years in financial services operations with a control-oriented background
• Hands-on experience building and running a crypto operations function, ideally at a prime broker, custodian, or exchange
• A genuine point of view on how institutional crypto operations should work, the conviction to push for it, and a track record of using AI, automation, and data to get there
• Comfort operating close to risk in a fast-moving environment, with the judgment to know when to escalate and when to act
• Clear, direct communication with clients, counterparties, cross-functional teams, and senior leadership

Why This Role

• Genuine builder mandate: you are shaping infrastructure and process, not inheriting a finished product
• Modern platform: Clear Street's unified data architecture means better data, faster decisions, and a foundation that is built for automation and AI
• Institutional backing with crypto ambition: this is a well-capitalized firm that is serious about digital assets
• A seat at the table: Ops is not a back-office function at Clear Street; it is a core part of how we compete and how our products get built

The Base Salary Range is $175,000 - $225,000. These ranges are representative of the starting base salaries for this role at Clear Street. Which range a candidate fits into and where a candidate falls in the range will be based on job related factors such as relevant experience, skills, and location. These ranges represent Base Salary only, which is just one element of Clear Street's total compensation. The ranges stated do not include other factors of total compensation such as bonuses or equity.

At Clear Street, we offer competitive compensation packages, company equity, 401k matching, gender neutral parental leave, and full medical, dental and vision insurance. Our belief has always been that we are better as a business when we are all together in person. We are requiring employees to be in the office 4 days per week. In-office benefits include lunch stipends, fully stocked kitchens, happy hours, a great location, and amazing views.

Our top priority is our people. We’re continuously investing in a culture that promotes collaboration. We help each other through challenges and celebrate each other's successes. We believe that modern workplaces succeed by virtue of having high-performance workforces that are diverse — in ideas, in cultures, and in experiences. We put in the effort to make such a workplace a daily reality and are proud to be an equal opportunity employer.  #LI-Hybrid